SeniorManager,SalesOperations

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. The Senior Manager, Sales Operations partners closely with Sales Leadership across Korea, North Asia, and the Rest of Southeast Asia, alongside Finance, HR, and all cross functional teams, to drive operational excellence, forecast accuracy, and scalable business growth across the region. This role is responsible for enabling effective business planning, performance management, and execution rigor to support regional go-to-market success. Key Responsibilities * Partner with Sales Leadership across Korea, North Asia, and the Rest of Southeast Asia to support regional growth priorities and execution strategies. * Drive forecast accuracy through disciplined pipeline inspection, opportunity management, and reporting cadences. * Facilitate account reviews, deal reviews, and business performance discussions with regional sales leaders. * Lead the coordination and execution of QBRs, forecast reviews, and operational business cadences. * Support annual and quarterly planning processes, including quota setting, territory alignment, and coverage planning. * Partner with Finance on forecasting, revenue tracking, and business performance analysis. * Collaborate with HR on headcount planning, onboarding support, and organizational readiness. * Work cross-functionally with GTM teams to improve operational alignment, sales processes, and execu