Capital One
Financial Services
SeniorManager,ProductManagementUSCardCorePlatform&Servicing
“Senior Manager, Product Management - US Card Core Platform & Servicing at Capital One. Skills: Product vision, Customer empathy, Business strategy, Technological innovation. Lead human-centered product discovery. Conduct customer inquiry and research”
What You'll Achieve.
Drive estimated $200M+ in annual recoveries; Phase out legacy tech; Launch flagship Platinum card by Q1 2027; Scale intelligent tooling; Assist millions of customers daily; Ensure data integrity; Ensure compliance; Deliver frictionless user experiences; Scale automated validation; Deliver scalable solutions; Accelerate business value
Industry & Context.
Complex problem statements; Navigating organizational challenges
What They're Looking For.
Must Have
5 years of experience in Product Management, Bachelor's Degree in a quantitative field, Master's Degree in a quantitative field or an MBA with a quantitative concentration
Nice to Have
Experience translating business strategy and analysis into consumer facing digital products
What You'll Do.
Lead human-centered product discovery
Conduct customer inquiry and research
Identify and define problem statements
Design innovative solutions
Drive business strategy and value maximization
Own product roadmap and financial impacts
Refine investment decisions
Establish robust KPIs
Identify new opportunities
Influence technical architecture
Balance delivery trade-offs
Ensure software reuse
Champion platform modernization
Maintain rigorous standards
Formulate product vision
Empower product talent
Retain product talent
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Engineering teams; Architecture teams; Executive stakeholders; Partner teams
Communication Scope
Articulate product vision
Process & Methodology
Roadmap planning
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