Pfizer
Pharmaceutical
SeniorManager,ProductCapabilityCenter
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“Senior Manager, Product Capability Center at Pfizer. Skills: Product Management, Process Optimization, Change Management, Data Analysis. Manage, design and implement scalable workflows. Define and deliver training programs”
What You'll Achieve.
Reduce lead times; Increase speed-to-value; Increase value-realization rates; Achieve measurable outcomes; Improve operational efficiency; Deliver impactful results; Achieve ambitious goals
Industry & Context.
Make better decisions; Reduce friction; Proactively mitigate risks; Generate data-driven insights; Improve value-realization rates
What They're Looking For.
Must Have
Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering, Economics, or related quantitative discipline), 4+ years of hands-on experience in product management, or a related field with a demonstrated ability to independently drive initiatives and achieve measurable outcomes, verbal and written communication skills with the ability to effectively manage up and build relationships with cross-functional partners, Proven experience effectively collaborating and influencing stakeholders in a matrixed organization without direct reporting lines, Demonstrated success managing complex projects simultaneously and a track record of implementing process improvements to enhance operational efficiency, Experience with Agile methodologies and their application in a product development context, Experience with Atlassian products (e.g. Jira / JPD, Atlassian Analytics, Confluence), Experience wrangling complex datasets and deriving actionable insights using tools (e.g., Tableau, Snowflake, Dataiku, or similar) for product and portfolio reports, Experience streamlining processes and automating workflows using methodologies like Lean/Six Sigma, or tools such as Power Automate, Celonis, or ServiceNow, understanding of product-development lifecycle tools and processes, with a keen awareness of emerging technologies, data products, and Large Language Models (LLMs) and their potential application in product operations, Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and evolving product landscapes
Nice to Have
5+ years of experience in product operations, product management, or a related field, with a history of delivering impactful results, Show a passion for using digital technologies, including AI/LLMs, to transform product development and deliver breakthroughs that improve patients' lives, Be motivated to achieve ambitious goals through a combination of vision and execution, Demonstrate systems thinking, recognizing the connections between tools, teams, and outcomes, with a talent for building operational infrastructure that enables product teams to succeed, Understand how small changes can create a significant impact and the ability to design scalable improvements across the organization, Be organized and detail-oriented, with a meticulous approach to managing processes, data, and documentation, Show a understanding of pharma / healthcare landscape and its challenges and opportunities using digital technologies
What You'll Do.
design and implement scalable workflows
Define and deliver training programs
Lead initiatives to implement & streamline tooling
Manage the enterprise product portfolio
Create product measurement playbooks
Build and maintain dashboards
Lead change initiatives
Design training content
Drive communications to increase awareness
collaborative relationships
Facilitate effective communication channels
Contribute to the growth and development
How You'll Work.
Team & Collaboration
Improve cross-functional collaboration; Influence Product Managers and cross-functional teams; Partner with Product Managers; Collaborate with Product Management, Engineering, Marketing, and other stakeholders; Ensure seamless alignment on product strategy; Serve as a strategic partner across Creation Centers, Enterprise Architecture (EA), Customer Experience (CX&E), and Digital Excellence Office (DXO); Informally mentor colleagues
Communication Scope
Verbal and written communication skills; Effectively manage up; Build relationships with cross-functional partners; Facilitate effective communication channels; Drive communications
Process & Methodology
Manage complex projects simultaneously, Implement process improvements
Full Job Description
The Product Capability Center within Pfizer Digital’s Enterprise Product Management (EPM) team drives the strategy, development, and adoption of consistent, high-quality product management capabilities across Pfizer. They enable product teams to move faster, make better decisions, and reduce friction by standardizing tools, processes, and governance – reducing time to market and increasing value-realization rates. As the **Senior Manager, Product Capability Center** , you will be responsible for optimizing the processes, tools, and workflows that support product development and management. This involves streamlining operations, improving cross-functional collaboration, and ensuring the product team can build and deliver products efficiently and effectively. As a Capability Lead, you will be instrumental in influencing Product Managers and cross-functional teams to adopt established Product Management standards and practices. While these roles do not involve direct people management, they require strong leadership and influencing skills to drive change and ensure the Product Capability Center's mission is realized. This is an exciting opportunity to leverage your Product expertise to shape the future of product development within a dynamic and innovative environment at Pfizer. **Operational Excellence & Process Optimization**: * Manage, design and implement scalable workflows, automation, and tool integrations to reduce lead times and increase speed-to-value for Product teams. * Define and deliver training programs, playbooks, and knowledge assets to boost product team maturity. * Lead initiatives to implement & streamline tooling to enable AI-first capabilities that enable product teams to move faster, make better decisions, and reduce friction in the product team experience. **Product Metrics & Portfolio Insights:** * Manage the enterprise product portfolio, manage product intake for Digital, and develop centralized product reporting capabilities in a decentralized
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