Vultr
Technology
SeniorManager,Platform,Lifecycle,&Troubleshooting
“Senior Manager, Platform, Lifecycle, & Troubleshooting at Vultr. Skills: Platform engineering, Troubleshooting, Team leadership, Cloud infrastructure. Lead Platform, Lifecycle & Troubleshooting team. Resolve complex incidents”
What You'll Achieve.
Improve MTTR; Reduce toil
Industry & Context.
Problem-solving; Troubleshooting; Root-cause analysis
24/7 on-call leadership
What They're Looking For.
Must Have
8+ years Linux systems administration, 8+ years platform engineering, 8+ years SRE-style operations, Deep expertise GPU troubleshooting, Deep expertise storage troubleshooting, Deep expertise RDMA troubleshooting, Deep expertise high-performance networking, Proven track record leading technical teams, Experience with on-call rotations, Experience with complex migrations, Scripting/automation skills, Experience with monitoring tools, Excellent problem-solving abilities, Excellent documentation abilities, Excellent cross-team communication, Bachelor's degree in Computer Science, Equivalent experience
Nice to Have
Experience with Python, Experience with Bash, Experience with Ansible
What You'll Do.
Lifecycle & Troubleshooting team
Resolve complex incidents
Resolve platform issues
Own server repurposing
Own OS/distribution upgrades
Own deeper lifecycle management
Perform advanced troubleshooting RDMA
Perform advanced troubleshooting GPU
Perform advanced troubleshooting storage
Perform advanced troubleshooting server networking
Guide advanced troubleshooting RDMA
Guide advanced troubleshooting GPU
Guide advanced troubleshooting storage
Guide advanced troubleshooting server networking
Validate firmware choices
Handle complex firmware updates
Handle ongoing firmware updates
Provide 24/7 on-call leadership
Drive incident response improvements
Develop self-healing processes
Collaborate with Hardware teams
Collaborate with Onboarding teams
Partner with Engineering teams
Partner with Networking teams
Partner with Solutions teams
Mentor senior engineers
Build high-performing team
Drive operational maturity
How You'll Work.
Team & Collaboration
Cross-team communication; Hardware teams; Onboarding teams; Engineering teams; Networking teams; Solutions teams
Communication Scope
Cross-team communication
Process & Methodology
Migrations
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