Vultr

Technology

SeniorManager,Platform,Lifecycle,&Troubleshooting

$120–140k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Senior Manager, Platform, Lifecycle, & Troubleshooting at Vultr. Skills: Platform engineering, Troubleshooting, Team leadership, Cloud infrastructure. Lead Platform, Lifecycle & Troubleshooting team. Resolve complex incidents”

What You'll Achieve.

Improve MTTR; Reduce toil

Industry & Context.

Technology
Problems you'll solve

Problem-solving; Troubleshooting; Root-cause analysis

Eligibility Requirements

24/7 on-call leadership

What They're Looking For.

Must Have

8+ years Linux systems administration, 8+ years platform engineering, 8+ years SRE-style operations, Deep expertise GPU troubleshooting, Deep expertise storage troubleshooting, Deep expertise RDMA troubleshooting, Deep expertise high-performance networking, Proven track record leading technical teams, Experience with on-call rotations, Experience with complex migrations, Scripting/automation skills, Experience with monitoring tools, Excellent problem-solving abilities, Excellent documentation abilities, Excellent cross-team communication, Bachelor's degree in Computer Science, Equivalent experience

Nice to Have

Experience with Python, Experience with Bash, Experience with Ansible

What You'll Do.

Lifecycle & Troubleshooting team

Resolve complex incidents

Resolve platform issues

Own server repurposing

Own OS/distribution upgrades

Own deeper lifecycle management

Perform advanced troubleshooting RDMA

Perform advanced troubleshooting GPU

Perform advanced troubleshooting storage

Perform advanced troubleshooting server networking

Guide advanced troubleshooting RDMA

Guide advanced troubleshooting GPU

Guide advanced troubleshooting storage

Guide advanced troubleshooting server networking

Validate firmware choices

Handle complex firmware updates

Handle ongoing firmware updates

Provide 24/7 on-call leadership

Drive incident response improvements

Develop self-healing processes

Collaborate with Hardware teams

Collaborate with Onboarding teams

Partner with Engineering teams

Partner with Networking teams

Partner with Solutions teams

Mentor senior engineers

Build high-performing team

Drive operational maturity

How You'll Work.

Team & Collaboration

Cross-team communication; Hardware teams; Onboarding teams; Engineering teams; Networking teams; Solutions teams

Communication Scope

Cross-team communication

Process & Methodology

Migrations

Full Job Description

WHO WE ARE Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares - 100% company-paid insurance premiums for employee medical, dental and vision plans. - 401(k) plan that matches 100% up to 4%, with immediate vesting - Professional Development Reimbursement of $2,500 each year - 11 Holidays + Paid Time Off Accrual + Rollover Plan - Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - $500 stipend for remote office setup in first year + $400 each following year - Internet reimbursement up to $75 per month - Gym membership reimbursement up to $50 per month - Company paid Wellable subscription Join Vultr We are seeking a highly skilled and experienced Platform & Lifecycle Team Manager to drive deep technical troubleshooting and lifecycle excellence across our expanding server fleet. The ideal candidate is a technical leader with strong Linux/platform expertise and a passion for solving complex issues in high-performance cloud environments (GPU, storage, RDMA, etc.). This is a highly visible role in a high-growth technology company, which will require both hands-on engineering depth and team leadership. This is your opportunity to join our fast-growing team and leave your mark on Vultr and the future of Cloud Infrastructure. You will lead the team responsible for keeping thousands of production ser

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