Vultr
Technology
SeniorManager,Platform,Lifecycle,&Troubleshooting
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Platform, Lifecycle, & Troubleshooting at Vultr. Skills: Platform engineering, Troubleshooting, Team leadership, Cloud infrastructure. Lead Platform, Lifecycle & Troubleshooting team. Resolve complex incidents”
What You'll Achieve.
Improve MTTR; Reduce toil
Industry & Context.
Problem-solving; Troubleshooting; Root-cause analysis
24/7 on-call leadership
What They're Looking For.
Must Have
8+ years Linux systems administration, 8+ years platform engineering, 8+ years SRE-style operations, Deep expertise GPU troubleshooting, Deep expertise storage troubleshooting, Deep expertise RDMA troubleshooting, Deep expertise high-performance networking, Proven track record leading technical teams, Experience with on-call rotations, Experience with complex migrations, Scripting/automation skills, Experience with monitoring tools, Excellent problem-solving abilities, Excellent documentation abilities, Excellent cross-team communication, Bachelor's degree in Computer Science, Equivalent experience
Nice to Have
Experience with Python, Experience with Bash, Experience with Ansible
What You'll Do.
Lifecycle & Troubleshooting team
Resolve complex incidents
Resolve platform issues
Own server repurposing
Own OS/distribution upgrades
Own deeper lifecycle management
Perform advanced troubleshooting RDMA
Perform advanced troubleshooting GPU
Perform advanced troubleshooting storage
Perform advanced troubleshooting server networking
Guide advanced troubleshooting RDMA
Guide advanced troubleshooting GPU
Guide advanced troubleshooting storage
Guide advanced troubleshooting server networking
Validate firmware choices
Handle complex firmware updates
Handle ongoing firmware updates
Provide 24/7 on-call leadership
Drive incident response improvements
Develop self-healing processes
Collaborate with Hardware teams
Collaborate with Onboarding teams
Partner with Engineering teams
Partner with Networking teams
Partner with Solutions teams
Mentor senior engineers
Build high-performing team
Drive operational maturity
How You'll Work.
Team & Collaboration
Cross-team communication; Hardware teams; Onboarding teams; Engineering teams; Networking teams; Solutions teams
Communication Scope
Cross-team communication
Process & Methodology
Migrations
Full Job Description
WHO WE ARE Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares - 100% company-paid insurance premiums for employee medical, dental and vision plans. - 401(k) plan that matches 100% up to 4%, with immediate vesting - Professional Development Reimbursement of $2,500 each year - 11 Holidays + Paid Time Off Accrual + Rollover Plan - Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - $500 stipend for remote office setup in first year + $400 each following year - Internet reimbursement up to $75 per month - Gym membership reimbursement up to $50 per month - Company paid Wellable subscription Join Vultr We are seeking a highly skilled and experienced Platform & Lifecycle Team Manager to drive deep technical troubleshooting and lifecycle excellence across our expanding server fleet. The ideal candidate is a technical leader with strong Linux/platform expertise and a passion for solving complex issues in high-performance cloud environments (GPU, storage, RDMA, etc.). This is a highly visible role in a high-growth technology company, which will require both hands-on engineering depth and team leadership. This is your opportunity to join our fast-growing team and leave your mark on Vultr and the future of Cloud Infrastructure. You will lead the team responsible for keeping thousands of production ser
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