Flywire
Financial Services
SeniorManager,PeopleOperations(GlobalRemit)
“Senior Manager, People Operations (Global Remit) at Flywire. Skills: People Operations, Global Service Delivery, Operating Model Execution, Data Integrity. Lead global delivery of People Operations. Ensure accurate, compliant execution”
What You'll Achieve.
High data accuracy; Low error rates; Effective follow-the-sun coverage; Seamless cross-regional handoffs; Robust audit outcomes; Compliant processes; Well-documented processes; Reliable delivery against service levels; Clear visibility into performance metrics; Measurable improvements in efficiency; Reduction in manual work; High-performing global team; Minimal downstream issues
Industry & Context.
Problem-solving; Decision-making
What They're Looking For.
Must Have
5+ years People Operations experience, Experience managing global teams, Experience in distributed environment
Nice to Have
Experience managing teams across APAC, EMEA, and Americas
What You'll Do.
Lead global delivery of People Operations
Define and elevate operating model
Translate model into standards
Ensure data integrity
Ensure process governance
Ensure audit readiness
Strengthen operational discipline
Drive improvements through automation
Deliver seamless employee experience
Drive consistent global standards
Drive seamless cross-regional delivery
Drive effective coordination across time zones
Drive global-first operating approach
Balance standardized workflows
Ensure regional compliance
Lead end-to-end delivery
Ensure consistent execution
Ensure accurate processing
Monitor operational performance
Maintain service reliability
Drive service excellence
Use operational metrics
Inform prioritisation
Support data-driven decision-making
Operationalise operating model
Refine operating model
Standardise processes globally
Ensure regional compliance
Drive adherence to processes
Remove inefficiencies
Ensure accuracy of employee data
Establish process controls
Enforce process controls
Ensure consistent application
Minimise operational risk
Minimise compliance risk
Oversee audit readiness
Support internal audits
Support external audits
Ensure minimal downstream issues
Drive process improvements
Simplify employee experience
Enhance employee experience
Reduce manual touchpoints
Lead operational transformation
Implement scalable models
Leverage system capabilities
Leverage AI-enabled tools
Leverage technology solutions
Improve operational insight
Partner with People Systems
Partner with Technology teams
Optimise related platforms
Ensure system governance
Ensure reliable service delivery
Partner with Global People teams
Partner with cross-functional teams
Ensure clear ownership
Ensure seamless handoffs
Ensure consistent execution
Act as escalation point
Ensure timely resolution
Ensure effective resolution
Support alignment across functions
Improve operational efficiency
Improve service delivery
Lead People Operations team
Coach People Operations team
Develop People Operations team
Ensure regional coordination
Ensure operational consistency
Ensure clear accountability
Set clear expectations
Build team capability
Drive culture of precision
Drive culture of ownership
Drive culture of continuous improvement
Ensure adherence to labor laws
Ensure adherence to regulatory requirements
Support compliance activities
Support audit activities
Support reporting requirements
How You'll Work.
Team & Collaboration
Global People teams; Cross-functional teams; People Systems teams; Technology teams
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