Toast
Technology/SaaS
SeniorManager,People(EMEA)
“Senior Manager, People (EMEA) at Toast. Skills: Shaping and executing core People strategies, Overseeing compliance, system rollouts, and foundational activities, Partnering with People Team Centers of Excellence (COEs), Establishing scalable operational frameworks, Providing guidance on employee relations matters, Monitoring industry best practices and employment standards, Acting as liaison with local government agencies, Ensuring compliance and readiness for local People/HR related employment”
What You'll Achieve.
Enable growth; Strengthen organizational effectiveness; Ensure a consistent, scalable, and locally relevant employee experience; Deliver a consistent, high-quality employee experience across diverse needs; Ensure programs are equitable, competitive, and locally compliant; Help the company achieve strategic goals; Improving the overall employee experience
Industry & Context.
Creative problem-solving; Define the “right” problem to be solved; Pivot quickly when those issues shift in response to business changes; Thinks creatively through it all
Report to the Dublin office 2 times per week
What They're Looking For.
Must Have
10-12+ years of experience in a People function, Proven knowledge of policies, local labor laws, regulations, and jurisdictional requirements, Experience in working in a global organization, across timezones, and in a matrixed environment in close partnership with overseas Functional HR Business Partners and Global HR Centers of Excellence, Demonstrated success in a high-growth organization with multiple stakeholders with varying needs, Demonstrated ability, creative problem-solving, and training/coaching, teamwork, communication, and cross-functional collaboration skills, Entrepreneurial spirit/mindset, and flexibility toward dynamic change, Experience conducting employee relations (ER) investigations, while exhibiting excellent judgment
Nice to Have
Bachelor’s or Master’s degree in HR and/or HR certification preferred, Experience working in the Technology/SaaS industry is a plus, Experience using Workday or a similar HRIS platform preferred
What You'll Do.
Shape and execute core People strategies as Toast scales
Maintain a high-impact partnership across various domains
including Talent Acquisition
and other foundational activities to ensure operational excellence
Collaborate with various functions such as Finance
Real Estate and Workplace Experience
Legal and other functions to enable the operationalization of Toast entities
Partner closely with People Team Centers of Excellence (COEs) to support the design and implementation of compensation
and other people programs
Act as the primary People and administrative liaison during the early stages of market development
Establish scalable operational frameworks and program support as markets evolve
Flex between solving day-to-day tactical challenges and processes to strategically impacting objectives for effective functioning of the location
Work closely with the local leadership community and individuals onsite to implement strategies and programs that are locally relevant and globally consistent
Provide guidance on employee relations matters
conduct investigations
and oversee the grievance and disciplinary process as needed
Monitor industry best practices and employment standards in the region and partner with COEs to ensure policies
and programs are administered in a locally relevant and compliant manner
Act as liaison with local government agencies on People related matters (such as the Workplace Relations Commission)
Ensure compliance and readiness for local People/HR related employment standards and administrative audits as required
Act as a change agent in conjunction with local leadership for key global communications or change management activities
How You'll Work.
Team & Collaboration
Partnering with leaders and teams across multiple functions; Collaborates closely with People teams and the business; Connector between global HR initiatives and market-specific needs; Partner closely with People Team Centers of Excellence (COEs); Collaborate with various functions such as Finance, Real Estate and Workplace Experience, Legal and other functions; Work closely with the local leadership community and individuals onsite; Partner with COEs to ensure policies, practices, and programs are administered in a locally relevant and compliant manner; In close partnership with Legal and People Team COEs, ensure compliance and readiness; Act as a change agent in conjunction with local leadership
Communication Scope
Communication skills
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