Etihad Airways
Aviation
SeniorManagerPartnerships
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“Senior Manager Partnerships at Etihad Airways. Skills: Partnership strategy, Partnership management, Loyalty programs, Revenue generation, Stakeholder management. Developing and managing strategic partnerships that enhance offerings and drive customer loyalty. Collaborating with various stakeholders to create valuable propositions”
What You'll Achieve.
Enhance offerings and drive customer loyalty; Create valuable propositions that benefit loyal customers; Amplify Etihad flight revenue; Ensure overall company objectives met through EYG partnerships; Sustain cash inflow through non-EY Flight means; Ensure other benefits achieved; Ensure Visa incentives and other revenue and income streams are met on an annual basis; Ensure overall EYG revenue contribution met based on budget; Ensure financial sustainability and effective use of resources; Ensure corporate treasury benefits are met; Ensure all EYG partners cycle payment cycle with 60 days (non-performance receivables down to 5% of portfolio)
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree in business administration, Marketing, Information Systems, or a related field, Minimum 10 years of experience in an airline loyalty program or a related field, Experience working with loyalty management systems and financial partners, Experience in launching and growing an airline cobranded financial product, Business acumen and understanding of market dynamics, Ability to work cross-functionally with various internal stakeholders to ensure successful partnership execution, Experience in contract review and legal considerations related to partnerships, Ability to manage multiple priorities, work effectively in a fast-paced environment
Nice to Have
MBA
What You'll Do.
Developing and managing strategic partnerships that enhance offerings and drive customer loyalty
Collaborating with various stakeholders to create valuable propositions
Creating the annual and 5-year strategy for partnerships
Maintaining key relationships with strategic UAE and global partners
Amplifying Etihad flight revenue
Performance management on each partnership vertical
Ensuring Visa incentives and other revenue and income streams are met
Ensuring overall EYG revenue contribution met based on budget
Managing partnership budgets
Liaising with finance on corporate treasury benefits
Ensuring all EYG partners cycle payment cycle with 60 days
How You'll Work.
Team & Collaboration
Collaborating with various stakeholders, including financial partners, airlines, hotels, car rental companies, and other service providers; Working closely with finance, legal, marketing and sales teams to ensure cohesive execution of partnership initiatives; Ability to work cross-functionally with various internal stakeholders to ensure successful partnership execution; Liaise with finance on ensure corporate treasury benefits are met
Communication Scope
Excellent communication skills; Excellent negotiation skills
Full Job Description
Senior Manager Non-Airline Loyalty will be responsible for developing and managing strategic partnerships that enhance our offerings and drive customer loyalty. This role involves collaborating with various stakeholders, including financial partners, airlines, hotels, car rental companies, and other service providers, to create valuable propositions that benefit our loyal customers. * Creating the annual and 5-year strategy for partnerships – financial, travel and retail verticals of partners. * Maintain key relationships with strategic UAE and global partners. * Amplification of Etihad flight revenue to ensure overall company objectives met through EYG partnerships. * Performance management on each EYG partnership vertical to be met on a monthly basis to ensure cash inflow is sustained through non-EY Flight means. * Work closely with finance, legal, marketing and sales teams to ensure cohesive execution of partnership initiatives and ensure other benefits achieved. * Ensure Visa incentives and other revenue and income streams are met on an annual basis. * Ensure overall EYG revenue contribution met based on budget. * Budget Management: Manage partnership budgets, ensuring financial sustainability and the effective use of resources. * Liaise with finance on ensure corporate treasury benefits are met. * Ensure all EYG partners cycle payment cycle with 60 days (non-performance receivables down to 5% of portfolio). ## Qualifications * Bachelor's degree in business administration, Marketing, Information Systems, or a related field (MBA preferred). * Minimum +10 years of experience in an airline loyalty program or a related field, with experience working with loyalty management systems and financial partners. * Experience in launching and growing an airline cobranded financial product. * Strong business acumen and understanding of market dynamics. * Excellent communication and negotiation skills. * Proven leadership abilities to manage and motivate a team. * Ability to w
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