AssetWatch, Inc.
SeniorManagerofImplementation
“Senior Manager of Implementation at AssetWatch, Inc.. Skills: Team leadership, Process improvement, Customer experience. Lead implementation team. Scale implementation team”
What You'll Achieve.
Scale growing team; Build world-class experience
Industry & Context.
Translate metrics into strategy
Collaboration within core hours
What They're Looking For.
Must Have
Lead and scale implementation team, Own team performance and development, Shape implementation strategy, Build implementation playbooks, Build customer experience, Report to senior leadership, Connect across Sales, Product, Customer Success, Conduct 1:1s, Conduct performance reviews, Conduct career development conversations, Identify skill gaps, Create individual development plans, Recruit new Implementation Managers, Onboard new Implementation Managers, Motivate a team, Manage up, Build trust with customers, Translate metrics into actionable strategy
Nice to Have
Experience in industrial tech, Experience in IoT, Experience in condition monitoring, Improve trial-to-subscription conversion rates, Manage remote teams, Manage distributed teams, Manage teams across time zones, Manage technical aspects of implementations, Manage commercial aspects of implementations
What You'll Do.
Lead implementation team
Scale implementation team
Shape implementation strategy
Shape implementation processes
Shape implementation culture
Build world-class customer experience
Connect across Product
Connect across Customer Success
Conduct performance reviews
Conduct career development conversations
Identify team skill gaps
Create individual development plans
Recruit new Implementation Managers
Onboard new Implementation Managers
Build trust with customers
Translate metrics into strategy
How You'll Work.
Team & Collaboration
Sales; Product; Customer Success
Process & Methodology
Project management tooling
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