Marqeta
SeniorManager,NetworkOperations
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“Senior Manager, Network Operations at Marqeta. Skills: Network Operations, Infrastructure Modernization, Team Leadership, Cloud Networking. Lead Network Operations team. Drive infrastructure modernization initiative”
What You'll Achieve.
Maintain industry-leading 99.999% uptime commitment; Meaningfully reducing manual operations; Accelerating delivery; Without ever compromising service reliability; Directly enabling Marqeta's growth and evolving business needs; Protect 99.999% uptime; Ensuring everything just works; Ensuring our HQ and office locations always have the bandwidth and redundancy they need; Protect the business without slowing it down; Ensuring seamless, consistent connectivity; Infrastructure never becomes a bottleneck; Keeping Marqeta's infrastructure competitive; Meaningfully optimize both cost and performance outcomes
Industry & Context.
Simplify and Innovate; Solve for the Customer
This role can be performed remotely anywhere within Ontario or British Columbia, Canada.
What They're Looking For.
Must Have
7+ years of network engineering experience in production environments, 3+ years leading and developing technical teams, Hands-on Cisco expertise, Deep, practical knowledge of AWS cloud networking, Track record of owning and maintaining high-availability networks at 99.9%+ uptime, Experience with Terraform, Foundation in network automation, scripting, and DevOps practices, Experience in a vendor negotiation or colocation facility conversation, Experience in a technical design review
Nice to Have
Experience working in payments, financial services, or another highly regulated industry, Familiarity with PCI-DSS or other compliance frameworks, Hands-on experience with network observability tools and practices, Background in leading infrastructure modernization or cloud migration initiatives, Experience with SD-WAN technologies
What You'll Do.
Lead Network Operations team
Drive infrastructure modernization initiative
Transition from data center to cloud-native architecture
Lead team responsible for AWS cloud network infrastructure
Lead team responsible for physical POPs
Drive automation initiatives
Drive architectural evolution
Ensure reliability for customers
Shape careers of network engineers
Create environment for technical excellence
Create environment for operational mastery
Build high-performance culture
Drive talent strategy
Serve as connective force across teams
Lead infrastructure transformation
Champion automation using Terraform
Reduce manual operations
Own strategic roadmap for POP footprint
Design secure and scalable network solutions
Stay sharp at hardware level
Architect and optimize AWS cloud networking
Protect 99.999% uptime
Lead troubleshooting across environments
Take ownership of corporate network infrastructure
Oversee Cisco Meraki platform
Own ISP relationships
Manage circuit management
Plan corporate network capacity
Cultivate strategic relationships with vendors
Negotiate contracts and SLAs
Translate network strategy into business value
Align capabilities with stakeholder needs
Communicate complex concepts to audiences
How You'll Work.
Team & Collaboration
Serve as a connective force across security, platform, and infrastructure teams; Align capabilities with cross-functional stakeholder needs; Communicate complex concepts and project progress with clarity and confidence
Communication Scope
Communicate complex concepts and project progress with clarity and confidence
Process & Methodology
Lead infrastructure modernization initiative, Own strategic roadmap
Full Job Description
As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical infrastructure modernization initiative. This role combines strategic leadership with hands-on technical expertise as we transition from traditional data center infrastructure toward a more cloud-native architecture while maintaining our industry-leading 99.999% uptime commitment. You'll lead a team responsible for both our AWS-based cloud network infrastructure and physical Points of Presence (POPs) hosted in colocation facilities, driving automation initiatives and architectural evolution while ensuring the reliability our customers depend on. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! Backfill: This position is for an existing vacancy. The Impact You’ll Have Leadership & Team Management Shape the careers of a talented team of network and software engineers by creating an environment where technical excellence and operational mastery go hand in hand Build a high-performance culture where automation, reliability, and continuous improvement aren't just goals — they're the standard Drive talent strategy through performance management, career development planning, and bringing exceptional people into the organization Serve as a connective force across security, platform, and infrastructure teams, turning siloed expertise into unified outcomes Infrastructure Modernization & Strategy Lead a pivotal transformation — moving Marqeta's infrastructure from physical data centers to a cloud-native network architecture that scales with the business Champion automation by leveraging Terraform and infrastructure-as-code practices, meaningfully reducing manual operations and accelerating delivery Own the strategic roadmap for right-sizing our physical POP footprint without ever compromising service reliability Design network solutions that are as secure as they are scalable,
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