Marqeta
SeniorManager,NetworkOperations
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“Senior Manager, Network Operations at Marqeta. Skills: Network Operations, Infrastructure Modernization, Cloud Networking, Team Leadership. Lead Network Operations team. Drive infrastructure modernization”
What You'll Achieve.
maintaining our industry-leading 99.999% uptime commitment; creating an environment where technical excellence and operational mastery go hand in hand; Build a high-performance culture where automation, reliability, and continuous improvement aren't just goals — they're the standard; meaningfully reducing manual operations and accelerating delivery; meaningfully optimize both cost and performance outcomes; aligning capabilities with cross-functional stakeholder needs
Industry & Context.
leading troubleshooting across both cloud and on-premises environments; using data to stay ahead of issues before they become incidents
This role can be performed remotely anywhere within Ontario or British Columbia, Canada.
What They're Looking For.
Must Have
7+ years of network engineering experience in production environments, 3+ years leading and developing technical teams, hands-on Cisco expert, deeply comfortable with switching platforms and routing protocols like BGP and OSPF, confident in your ability to operate at both a strategic and technical level, architected and managed Palo Alto Networks firewall deployments, understand how network security decisions ripple across an organization, deep, practical knowledge of AWS cloud networking — VPCs, Transit Gateways, Direct Connect, CloudFront, Route53, know how to design for resilience at scale, track record of owning and maintaining high-availability networks at 99.9%+ uptime, Infrastructure-as-code is part of how you work, experienced with Terraform, understand the value of treating infrastructure like software, think in systems and automate by instinct, foundation in network automation, scripting, and DevOps practices, comfortable in a vendor negotiation or colocation facility conversation, comfortable in a technical design review
Nice to Have
Experience working in payments, financial services, or another highly regulated industry, Familiarity with PCI-DSS or other compliance frameworks, how they shape network design and security decisions, Industry certifications such as CCIE, CCNP, PCNSE, or AWS Advanced Networking, Hands-on experience with network observability tools and practices, habit of using data to stay ahead of issues before they become incidents, A background in leading infrastructure modernization or cloud migration initiatives, Experience with SD-WAN technologies, understanding of how they fit into a modern, distributed network architecture
What You'll Do.
Lead Network Operations team
Drive infrastructure modernization
Transition to cloud-native architecture
Lead AWS cloud network infrastructure team
Lead physical Points of Presence team
Drive automation initiatives
Drive architectural evolution
Ensure reliability for customers
Shape careers of network engineers
Create environment for technical excellence
Create environment for operational mastery
Build high-performance culture
Drive talent strategy
Serve as connective force across teams
Lead infrastructure transformation
Champion automation using Terraform
Reduce manual operations
Own strategic roadmap for POP footprint
scalable network solutions
Stay sharp at hardware level
Architect and optimize AWS cloud networking
Protect 99.999% uptime
Lead troubleshooting across environments
Take ownership of corporate network infrastructure
Oversee Cisco Meraki platform
Own ISP relationships
Manage circuit management
Implement corporate network security policies
Remove friction for hybrid workforce
Manage corporate network capacity
Cultivate strategic relationships with vendors
Negotiate contracts and SLAs
Translate network strategy into business value
Align capabilities with stakeholder needs
Communicate complex concepts clearly
How You'll Work.
Team & Collaboration
Serve as a connective force across security, platform, and infrastructure teams; Align capabilities with cross-functional stakeholder needs; Communicate complex concepts and project progress with clarity and confidence
Communication Scope
communicating complex concepts and project progress with clarity and confidence
Process & Methodology
Manage infrastructure modernization initiative, Manage architectural evolution, Manage talent strategy, Manage corporate network capacity
Full Job Description
As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical infrastructure modernization initiative. This role combines strategic leadership with hands-on technical expertise as we transition from traditional data center infrastructure toward a more cloud-native architecture while maintaining our industry-leading 99.999% uptime commitment. You'll lead a team responsible for both our AWS-based cloud network infrastructure and physical Points of Presence (POPs) hosted in colocation facilities, driving automation initiatives and architectural evolution while ensuring the reliability our customers depend on. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! Backfill: This position is for an existing vacancy. The Impact You’ll Have Leadership & Team Management Shape the careers of a talented team of network and software engineers by creating an environment where technical excellence and operational mastery go hand in hand Build a high-performance culture where automation, reliability, and continuous improvement aren't just goals — they're the standard Drive talent strategy through performance management, career development planning, and bringing exceptional people into the organization Serve as a connective force across security, platform, and infrastructure teams, turning siloed expertise into unified outcomes Infrastructure Modernization & Strategy Lead a pivotal transformation — moving Marqeta's infrastructure from physical data centers to a cloud-native network architecture that scales with the business Champion automation by leveraging Terraform and infrastructure-as-code practices, meaningfully reducing manual operations and accelerating delivery Own the strategic roadmap for right-sizing our physical POP footprint without ever compromising service reliability Design network solutions that are as secure as they are scalable,
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