SeniorManager,LearningStrategy&Programs–AUOperations,LearningStrategy&Programs–AUOperations

The Senior Manager, Learning Strategy & Programs – AU Operations, leads a team of 10–12 hourly and salaried learning professionals across three verticals: Leader Onboarding & Technical Development, Field Content, Compliance & Automation, and Launch Learning. This role is responsible for designing and delivering scalable, digital-first learning experiences across all miles of AU Operations, including Fulfilment Centers, Sort Centers, Delivery Stations, and On-The-Road. As the architect of capability development across the AU delivery network, this leader ensures that both leaders and associates are equipped with the skills, knowledge, and tools to execute with excellence. The scope includes leader academy programs, field learning automation, content governance, and end-to-end launch readiness for new buildings. This is an 18-month fixed-term opportunity covering a period of parental leave. We are looking for experienced program managers proficient in business strategy for this role. It offers a high-impact leadership role at the center of the AU Operations learning agenda. Key job responsibilities Lead, coach, and develop a team of learning professionals through regular 1:1s, team cadences, and individual development planning. Own end-to-end delivery of the AU Learning Programs 3-Year Strategy (2026–2028) across leader development, field automation, and building launches. Drive the digital transformation of field learning operations — championing an AI-first approach to automation, content governance, and real-time performance dashboards to shift from manual delivery to a scalable, data-driven operating model. Lead the Learning Academy Consolidation, unifying leader development into a single product with consistent onboarding pathways. Own launch planning and readiness across 1P and 3P sites, ensuring 100% learning operational readiness for every new building. Leverage AI and emerging technologies to accelerate scalability, enhance learner experiences, and drive oper