Beeline Medicines
Biotechnology
SeniorManager,ITEndUserServices
“Senior Manager, IT End User Services at Beeline Medicines. Skills: End user services, Service delivery management, Vendor management. Manage day-to-day delivery. Manage continuous improvement”
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
8+ years progressive IT experience, 3 years IT support management, 3 years service delivery management, Manage outsourced IT service desk vendors, Microsoft 365 administration, Entra ID administration, Windows device management, IT service management platforms experience, Process design discipline, Process documentation discipline, Data-driven decision making, Cross-functional collaboration, Vendor management skills, SLA negotiation
Nice to Have
Pharmaceutical industry experience, Biotechnology industry experience
What You'll Do.
Manage day-to-day delivery
Manage continuous improvement
Manage strategic evolution
Own employee technology experience
Manage helpdesk operations
Manage device lifecycle
Oversee service desk vendor
Measure digital employee experience
Serve as primary interface
Partner with Infrastructure
How You'll Work.
Team & Collaboration
Cross-functional collaboration
Applying for this Senior Manager, IT End User Services role?
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