Vanguard
Financial Services
SeniorManager,ITDelivery
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optimal for Manager candidates.
“Senior Manager, IT Delivery at Vanguard. Skills: IT delivery, Software implementation, Team management, Project management. Oversee technical support staff. Design software and tools”
What You'll Achieve.
Deliver successful business outcomes
Industry & Context.
Identify project risks; Mitigate project risks
What They're Looking For.
Must Have
10 years of experience in IT delivery, 10 years of project management, 10 years of technology leadership, Expertise in software implementation, Expertise in team management, Bachelor’s degree in Computer Science, Bachelor’s degree in Information Technology, Proficient in IT project planning, Proficient in SDLC methodologies, Proficient in enterprise software delivery, Experience in vendor management, Experience in risk mitigation, Experience in budget control, Understanding of cybersecurity principles, Experience integrating security practices
Nice to Have
Master’s degree in Technology, Master’s degree in Business Administration, Equivalent degree
What You'll Do.
Oversee technical support staff
Design software and tools
Develop software and tools
Test software and tools
Implement software and tools
Monitor software and tools
Manage implementation of divisional products
Manage evaluation of IT vendor products
Manage selection of IT vendor products
Partner with leaders to strategize
Shape IT demand for business impact
Oversee IT project planning
Oversee IT project execution
Align projects with business goals
Lead software development lifecycle
Ensure timely IT initiative delivery
Ensure effective IT initiative delivery
Identify project risks
Mitigate project risks
Manage vendor relationships
Manage third-party relationships
Ensure high-quality deliverables
Ensure on-time deliverables
Provide guidance to crew
Provide training to crew
Set performance standards
Make compensation decisions
Deliver software releases
Determine scope with business clients
Develop environmental requirements
Develop staffing plans
Implement staffing plans
Develop operational plans
Implement operational plans
Leverage staffing options
Manage global workforce
Participate in department goal development
Develop department goals
Monitor service delivery metrics
Report on service delivery metrics
Report on performance
Develop department policy changes
Implement department policy changes
Identify continuous improvement opportunities
Evaluate strategies for building products
Recommend strategies for building products
Evaluate technologies for building products
Recommend technologies for building products
Evaluate technologies for delivering services
Recommend technologies for delivering services
Lead quality initiatives
Improve service level delivery
Plan short and long range goals
Develop short and long range goals
Execute short and long range goals
Present status at meetings
Present metrics at meetings
Present department initiatives at meetings
Develop stakeholder relationships
Maintain stakeholder relationships
Provide long-term collaborations
Deliver successful business outcomes
Participate in budget development
Ensure department operates within budget
Lead strategy to build business technology solutions
Lead execution to build business technology solutions
Lead strategy to buy business technology solutions
Lead execution to buy business technology solutions
Lead strategy to integrate business technology solutions
Lead execution to integrate business technology solutions
Ensure staff complies with IT policies
Ensure staff complies with security policies
Verify deliverables meet requirements
Participate in special projects
Perform other duties as assigned
Mitigate risks throughout project lifecycle
Ensure smooth project execution
Manage external vendor relationships
Manage third-party service provider relationships
Ensure quality project deliverables
Ensure timely project deliverables
How You'll Work.
Team & Collaboration
Work with business clients; Work with senior management; Collaborate with project peers; Develop stakeholder relationships
Communication Scope
Present status; Present metrics; Present initiatives
Process & Methodology
IT project planning, SDLC methodologies, Enterprise software delivery, Risk mitigation, Budget control
Full Job Description
******About Vanguard****** Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.**** **** ******Vanguard’s India Office****** Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients. **Role Summary** The role oversees and leads a team of technical support staff who design, develop, test, implement and monitor software and tools. Manages the implementation of divisional products. Manages the evaluation and selection of IT vendor products. Partners with leaders to strategize and effectively shape IT demand that will deliver business impact. The role also oversees end-to-end IT project planning and execution to ensure alignment with strategic business goals, leads the software development lifecycle (SDLC) for timely and effective delivery of IT initiatives, identifies and mitigates project risks, and manages vendor and third-party relationships to ensure high-quality, on-time deliverables. **Responsibilites** 1\. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. 2\. Responsible for delivering software releases relating to the product for the business units, managing the testing, evaluation, and selection of IT vendor products. Works with business clients to determine scope, and develops environmental requirements for eac
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