Twilio
SeniorManager,GTMAAnalysisandCompliance
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“Senior Manager, GTMA Analysis and Compliance at Twilio. Skills: GTMA Analysis, Compliance, Salesforce, GTM Operations. Lead and mentor a team of analysts. Build Vision, Strategy, OKRs”
What You'll Achieve.
Improve business efficiency; Improve compliance maturity
Industry & Context.
Problem-solving; Decision-making
Occasional travel
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field, 10+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations, 5+ years of experience with a significant focus on sales automation or sales technology, 5+ years of experience with a significant focus on people management, Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment, Highly analytical with a data-driven approach to problem-solving and decision-making, Ability to think strategically and translate complex or ambiguous concepts into actionable plans, Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels
Nice to Have
Expertise in sales automation tools and platforms, Experience with implementation or optimization of these systems, Familiarity with productivity AI tools, Familiarity with Business / data analysis tools, Past experience of being Manager of Managers, Experience managing programs involving AI/ML integration into sales workflows, Excellent project management skills, Experience in various project management methodologies, Familiarity with reporting and BI tools, Experience in a high-growth SaaS environment, Salesforce certification(s)
What You'll Do.
Lead and mentor a team of analysts
Build scalable operational frameworks
Establish team best practices
Run SOX Controls and Compliance as a product
Build champions in the team
Incorporate in PDLC/ SDLC Cycle
Influence senior leadership on GTM process standardization
Influence senior leadership on transformation strategy
Manage vendor relationships
Manage external consultants
Drive organizational readiness for AI-enabled GTM operations
Drive organizational readiness for automation
How You'll Work.
Team & Collaboration
Sales Operations; GTMA Product team; Internal Audit; Engineering teams; Cross-functional teams
Communication Scope
Presentation; Interpersonal skills
Process & Methodology
Agile, PMP
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Sr Manager, GTMA Analysis & Compliance. About the job We are seeking an experienced Senior Manager to lead the GTMA System Analysts and Compliance team. This role sits at the intersection of business analysis, Salesforce platform administration, GTM technology operations, data governance, and SOX compliance. The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance readiness across Quote-to-Cash and Lead-to-Revenue workflows. This leader will partner closely with the Sales Operations, GTMA Product team, Internal Audit, and Engineering teams to improve business efficiency, Process mapping, and compliance maturity. Responsibilities In this role, you’ll: Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located. Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices f
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