Amazon Web Services, Inc.
Technology
SeniorManager,EventPrograms,CustomerEngagementPrograms
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“Senior Manager, Event Programs, Customer Engagement Programs at Amazon Web Services, Inc.. Skills: Event Programs, Customer Engagement, Team Leadership, Program Management. Lead event program managers. Drive execution of event programs”
What You'll Achieve.
Deliver key event components; Drive operational excellence; Develop future leaders; Influence program strategy; Ensure successful delivery
Industry & Context.
Operational excellence; Continuous improvement
What They're Looking For.
Must Have
8+ years marketing experience, 3+ years team management, Bachelor's degree or equivalent, Experience managing complex events, Experience leading teams live events
Nice to Have
Technology sales/marketing/BD experience, Manage technology industry events, Implement innovative event solutions, International program management experience, Manage diverse event disciplines
What You'll Do.
Lead event program managers
Drive execution of event programs
Lead event program managers and associates
Develop program strategies
Create program roadmaps
Drive innovation in program execution
Build high-performing teams
Lead teams during onsite execution
Manage resource allocation
Create development plans
Design operational frameworks
Drive continuous improvement
Develop measurement frameworks
Create program documentation
Lead process standardization
Oversee onsite program delivery
Build stakeholder relationships
Create stakeholder alignment
Partner with regional teams
Present program status
Manage stakeholder relationships live events
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior stakeholders; Regional teams; Functional teams
Communication Scope
Present program status; Present recommendations
Process & Methodology
Program strategy, Roadmaps, Milestones, Deliverables
Full Job Description
Lead a team of event program managers responsible for delivering specific event workstreams or regional programs within AWS's event portfolio. This role requires both strategic vision and operational excellence, as you'll manage the successful execution of assigned programs while developing and leading a high-performing team. You will be accountable for program delivery that aligns with global standards while meeting regional or specialized program needs across different event-specific disciplines (content, operations, platform, audience programs). Key job responsibilities Strategic Program Management Own and drive execution of assigned event programs (examples: regional Summits, content workstreams, specialized audience programs) Lead a team of event program managers and associates across various event disciplines Develop comprehensive program strategies aligned with business objectives Create and maintain program roadmaps with clear milestones and deliverables Drive innovation in program execution and delivery methods Team Leadership & Development Build and manage high-performing teams across program workstreams Lead teams during onsite event execution, ensuring excellence across all program elements Provide structured mentorship and career development opportunities Establish team goals and performance metrics Manage resource allocation and team capacity Create development plans and growth opportunities for team members Operational Excellence Design and implement scalable operational frameworks Drive continuous improvement in program execution Develop measurement frameworks to track and report on program performance Create and maintain program documentation and best practices Lead process standardization initiatives Oversee onsite program delivery across multiple concurrent workstreams Stakeholder Management Build and maintain strong relationships with senior stakeholders Create alignment across diverse stakeholder groups Partner with regional or functional teams
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