SeniorManagerEngineering

Who We Are Welcome to TELUS Digital https://www.telusdigital.com/— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. LOCATION & FLEXIBILITY This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Buenos Aires (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. THE OPPORTUNITY This role oversees and drives the strategy for delivery excellence across the entire portfolio of clients within the Argentina operation, ensuring alignment with the Delivery Director's overall regional goals. This role manages a significant portfolio of client engagements, being directly accountable for high-level risk mitigation, overall operational health. A core performance metric for this role is maintaining a minimum of 80% personal billability on client-facing projects and engagements. RESPONSIBILITIES 1. People Leadership & Coaching - Provides executive-level leadership, men