Hewlett Packard Enterprise
SeniorManager–DigitalPlatformAutomation
“Senior Manager – Digital Platform Automation at Hewlett Packard Enterprise. Skills: Digital platform automation, Customer support automation, Enterprise integration. Design automation platforms. Deliver automation platforms”
What You'll Achieve.
Transform support into unified experience; Transform support into efficient experience; Transform support into simple experience; Drive measurable value; Simplify journeys; Reduce friction; Create meaningful outcomes
Industry & Context.
Technical problem-solving
What They're Looking For.
Must Have
15-18 years software engineering, 5+ years leadership, Experience building automation platforms, Experience building workflow engines, Experience building digital process automation solutions, Experience with Salesforce automation, Experience with Salesforce APIs, Experience with enterprise integrations, Hands-on experience with RPA tools, Hands-on experience with BOT frameworks, Hands-on experience with AI/APA platforms, Expertise in APIs, Expertise in microservices, Expertise in cloud platforms, Expertise in event-driven architectures, Familiarity with Agile, Familiarity with DevOps, Familiarity with CI/CD
What You'll Do.
Design automation platforms
Deliver automation platforms
Build automation frameworks
Standardize automation frameworks
Integrate automation solutions
Enable real-time orchestration
Implement RPA solutions
Implement APA solutions
Implement workflow orchestration
Ensure scalable ecosystems
Ensure secure ecosystems
Ensure resilient ecosystems
Design guided customer experiences
Implement guided customer experiences
Design digital journeys
Implement digital journeys
Enable intelligent automation
Improve case resolution
Improve operational efficiency
Map customer journeys
Optimize customer journeys
Support omnichannel automation
Oversee development of automation components
Ensure CI/CD best practices
Govern automation lifecycle
Own delivery timelines
Own platform reliability
Own automation performance metrics
Drive incident management
Drive release governance
Drive continuous improvement
Manage engineering teams
Mentor engineering teams
Provide technical leadership
How You'll Work.
Team & Collaboration
Cross-functional teams; Agile teams; DevOps teams
Process & Methodology
Agile, DevOps, CI/CD
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