Keeper Security
Cybersecurity
SeniorManager,CustomerMarketing
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Customer Marketing at Keeper Security. Skills: Customer marketing, Lifecycle marketing, Growth marketing. Manage and develop customer marketing team. Lead customer lifecycle marketing programs”
What You'll Achieve.
Drive engagement; Drive product adoption; Drive retention; Drive expansion; Improve customer engagement; Contribute to net revenue retention; Maximize program efficiency; Maximize program ROI
Industry & Context.
Analytical rigor
What They're Looking For.
Must Have
5+ years customer marketing experience, 2+ years managing programs, Bachelor's degree in Marketing, Equivalent experience
Nice to Have
B2B cybersecurity experience preferred, Customer marketing team management experience
What You'll Do.
Manage and develop customer marketing team
Lead customer lifecycle marketing programs
Manage customer communications
Develop segmentation and journey strategies
Implement trigger-based lifecycle campaigns
Design and execute cross-sell and upsell campaigns
Deliver omni-channel programs for existing customers
Support customer advocacy programs
Establish reporting and measurement frameworks
Translate performance insights into optimizations
Align campaign strategy
Support regional customer marketing needs
Manage customer marketing budget
Manage vendor relationships
How You'll Work.
Team & Collaboration
Partner with Customer Success; Partner with Sales; Partner with Product; Partner with Product Marketing; Partner with Revenue Operations; Work with regional leaders
Communication Scope
Customer-centric storytelling
Process & Methodology
Project management
Full Job Description
Description Keeper is hiring a Senior Manager of Customer Marketing to lead customer engagement, retention and expansion initiatives across key go-to-market segments and regions. This is a 100% remote position. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an important leadership role in driving customer growth, engagement, and success across our global footprint. About Keeper Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform protects every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access and remote browser isolation. Learn more at KeeperSecurity.com. About the Job The Senior Manager, Customer Marketing will help lead and execute Keeper’s customer marketing strategy to drive engagement, product adoption, retention and expansion across customer segments and key regions, including North America, EMEA and APAC. This role is ideal for a hands-on customer marketing leader who can translate strategy into high-impact programs, partner cross-functionally with Customer Success, Sales, Product, Product Marketing and Revenue Operations, and use data to continuously optimize lifecycle performance. The ideal candidate blends strong execution, analytical rigor and customer-centric storytelling. You will manage customer marketing initiatives that support onboarding, adoption, education, advocacy, upsell and cross-sell outcomes, while helping build scalable programs that improve customer engagement and contribute to net revenue retention. Responsibilities Manage and develop a customer mar
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