Keeper Security

Cybersecurity

SeniorManager,CustomerMarketing

$145–210k ~AI est. United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Senior Manager, Customer Marketing at Keeper Security. Skills: Customer marketing, Lifecycle marketing, Growth marketing. Manage and develop customer marketing team. Lead customer lifecycle marketing programs”

What You'll Achieve.

Drive engagement; Drive product adoption; Drive retention; Drive expansion; Improve customer engagement; Contribute to net revenue retention; Maximize program efficiency; Maximize program ROI

Industry & Context.

Cybersecurity
Problems you'll solve

Analytical rigor

What They're Looking For.

Must Have

5+ years customer marketing experience, 2+ years managing programs, Bachelor's degree in Marketing, Equivalent experience

Nice to Have

B2B cybersecurity experience preferred, Customer marketing team management experience

What You'll Do.

Manage and develop customer marketing team

Lead customer lifecycle marketing programs

Manage customer communications

Develop segmentation and journey strategies

Implement trigger-based lifecycle campaigns

Design and execute cross-sell and upsell campaigns

Deliver omni-channel programs for existing customers

Support customer advocacy programs

Establish reporting and measurement frameworks

Translate performance insights into optimizations

Align campaign strategy

Support regional customer marketing needs

Manage customer marketing budget

Manage vendor relationships

How You'll Work.

Team & Collaboration

Partner with Customer Success; Partner with Sales; Partner with Product; Partner with Product Marketing; Partner with Revenue Operations; Work with regional leaders

Communication Scope

Customer-centric storytelling

Process & Methodology

Project management

Full Job Description

Description Keeper is hiring a Senior Manager of Customer Marketing to lead customer engagement, retention and expansion initiatives across key go-to-market segments and regions. This is a 100% remote position. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an important leadership role in driving customer growth, engagement, and success across our global footprint. About Keeper Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform protects every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access and remote browser isolation. Learn more at KeeperSecurity.com. About the Job The Senior Manager, Customer Marketing will help lead and execute Keeper’s customer marketing strategy to drive engagement, product adoption, retention and expansion across customer segments and key regions, including North America, EMEA and APAC. This role is ideal for a hands-on customer marketing leader who can translate strategy into high-impact programs, partner cross-functionally with Customer Success, Sales, Product, Product Marketing and Revenue Operations, and use data to continuously optimize lifecycle performance. The ideal candidate blends strong execution, analytical rigor and customer-centric storytelling. You will manage customer marketing initiatives that support onboarding, adoption, education, advocacy, upsell and cross-sell outcomes, while helping build scalable programs that improve customer engagement and contribute to net revenue retention. Responsibilities Manage and develop a customer mar

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