Chainguard
SeniorManager,CorporateTechnology
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Manager, Corporate Technology at Chainguard. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Continuous improvement. Own IT help desk end-to-end. Manage and mature the productivity stack”
What You'll Achieve.
Ticket deflection through automation hits 60%+; Reduce complexity, cut spend, simplify employee experience; Hold the team accountable to SLOs
What They're Looking For.
Must Have
Run an IT or corporate technology function at a high-growth startup, Service delivery mindset, Deep Google Workspace and Slack expertise, Security-conversant, Player-coach, SaaS rationalization experience, Genuine optimism and builder energy, Irrational frustration with mediocre work
What You'll Do.
Own IT help desk end-to-end
Manage and mature the productivity stack
Ship an IT strategy and capability roadmap
Assess team performance and drive continuous improvement
Rationalize the SaaS stack
Stand up a real service delivery model
Be the cross-functional partner of record for IT
How You'll Work.
Team & Collaboration
Cross-functional partner for IT; Collaborate with Business Applications team; Collaborate with other stakeholders
Process & Methodology
Develop IT strategy and capability roadmap
Full Job Description
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role in a nutshell: Chainguard secures the software supply chain — and we run lean. We're looking for a Senior Manager, Corporate Technology to own the IT infrastructure and productivity systems that keep 200+ people focused on hard problems. This is a player-coach role: you'll manage a small team, get into the work yourself, and build the service delivery model that scales with us. If you know what a mature IT function looks like because you've built one — and you want to do it again inside a fast-moving security company — this one's yours. What you'll do: Own IT help desk end-to-end — equipment provisioning, break-fix, SLO definition, and continuous improvement until ticket deflection through automation hits 60%+. Manage and mature the productivity stack — Google Workspace, Slack, email delivery, and the SaaS tools employees depend on daily. Ship an IT strategy and capability roadmap within your first 90 days. Commit to it, execute against it, report on it. Assess team performance and drive continuous improvement through coaching, process optimization, and effective personnel management. Rationalize the SaaS stack in collaboration with the Business Applications team and other stakeholders — reduce complexity, cut spend, simplify the employee experience. Stand up a real service delivery model — define SLOs for the core services the team owns, measure them,
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