House of Commons (Canada)
Government Administration
SeniorManager,ConstituencyOperations
“Senior Manager, Constituency Operations at House of Commons (Canada). Skills: Operations management, Team leadership, Stakeholder management, Process improvement. Lead staff, interns, and volunteers. Coach staff, interns, and volunteers”
What You'll Achieve.
Ensure commitments are delivered; Ensure relationships are nurtured; Ensure office operates effectively; Ensure priorities are executed; Ensure commitments are followed through; Ensure office operates at high standard; Help staff succeed; Help constituents succeed; Strengthen community presence; Strengthen community impact
Industry & Context.
Solve problems; Sound judgement; Identify operational bottlenecks; Implement practical solutions
Occasional evenings, Infrequent travel
What They're Looking For.
Must Have
Minimum of 7 years of leadership experience, Experience building effective teams, Experience improving organizational systems and processes, Demonstrated communication abilities, Demonstrated relationship-building abilities, Demonstrated organizational abilities, Demonstrated judgement, Demonstrated discretion, Demonstrated professionalism, University degree, college diploma, or equivalent combination of education and experience
What You'll Do.
Foster a collaborative culture
Foster an accountable culture
Foster a service-oriented culture
Support performance management
Serve as liaison between Member and staff
Organize team workload
Oversee office operations
Establish systems for correspondence management
Establish systems for request management
Establish systems for meeting management
Establish systems for casework management
Establish systems for outreach activity management
Establish systems for event management
Ensure commitments are tracked
Ensure deadlines are met
Ensure follow-up occurs
Manage office budgets
Manage financial administration
Manage reporting requirements
Ensure compliance with policies
Ensure compliance with procedures
Ensure compliance with administrative requirements
Oversee scheduling of Member's meetings
Oversee delivery of Member's meetings
Oversee scheduling of Member's events
Oversee delivery of Member's events
Oversee scheduling of Member's outreach activities
Oversee delivery of Member's outreach activities
Oversee scheduling of Member's community engagements
Oversee delivery of Member's community engagements
Build relationships with community organizations
Build relationships with local leaders
Build relationships with stakeholders
Maintain relationships with community organizations
Maintain relationships with local leaders
Maintain relationships with stakeholders
Represent the Member professionally
Identify opportunities to strengthen community presence
Identify opportunities to strengthen community impact
Ensure constituent information is maintained
Ensure stakeholder information is maintained
Oversee use of databases
Oversee use of client relationship management systems
Develop processes that improve efficiency
Develop processes that improve accountability
Develop processes that improve responsiveness
Identify operational bottlenecks
Implement practical solutions
How You'll Work.
Team & Collaboration
Lead a small team; Liaison between Member and staff; Cross-functional coordination; Stakeholder relationships; Community organizations; Local leaders; Build relationships
Communication Scope
Excellent communicator; Build trust; Build relationships
Process & Methodology
Project management, Service delivery management
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