Abbott
healthcare, biotechnology, medical device, or pharma
SeniorManager,CommercialExcellence&Operations
“Senior Manager, Commercial Excellence & Operations at Abbott. Skills: Commercial Excellence, Operations, Sales Management. Drive commercial and business excellence by design, planning, and implementation of commercial processes. Maximize top and bottom-line results for the affiliate”
What You'll Achieve.
maximize top and bottom-line results for the affiliate; achieve performance excellence on sales revenue and margin; Success in this role is measured by sales and margin goals achievement, forecast accuracy, commercial cadence adoption and program management effectiveness; drive growth and share gain; accelerate acquisition, customer expansion, and retention; protect margin and improve revenue quality
Industry & Context.
analytical capabilities; data analysis; evaluation; reporting
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
What They're Looking For.
Must Have
Bachelor’s/Master’s Degree, Minimum of 8 years’ work experience with track record in FP&A, Commercial Excellence, and/or Commercial Operations roles, Demonstrated expertise in collaborating closely with senior business leadership at country and regional levels, business and financial acumen, management abilities, with demonstrated ability to lead and operate with a cross-function team in a matrix organizational structure, Prior team management experience, Demonstrated performance of influencing change deploying robust analytical and communication capabilities, Experience in data analysis, evaluation, and reporting to senior leadership
Nice to Have
Post graduate credentials (MBA) in Business (finance, marketing, strategy, analytics, operations) preferred, preferably in healthcare, biotechnology, medical device, or pharma industry, Business & P&L understanding – Revenue drivers, margin management, ROI logic, cost-to-serve, Market & Customer insights – Segmentation, buyer journeys, customer needs, Go-to-market Strategy – Route-to-Market design, channel strategy, Commercial Analytics – Sales, margin, mix, customer profitability, Performance Management – KPI Design, dashboards, scorecards, Forecasting & Planning – Demand Planning, Target Setting, Scenario modelling, Data storytelling – Turning data into insights for sales and leadership strategy, Sales Performance Management – Target setting, incentives design, Stakeholder management – Sales, Marketing, Finance, Supply Chain, etc., Executive communication – Clear, structured, decision-oriented, Commercial process design – Planning, reviews, cadence
What You'll Do.
Drive commercial and business excellence by design
and implementation of commercial processes
Maximize top and bottom-line results for the affiliate
Own Country and Quarterly Business Reviews
Drive best-in-class standardized processes and tools to achieve performance excellence on sales revenue and margin
and provide expertise on business integration and alignment
Lead Commercial Performance Governance
Drive Monthly and Quarterly Business Reviews to track performance
and ensure clear action plans and accountability across teams
Strengthen Forecasting & Planning Discipline
Deliver accurate and reliable forecasting through structured planning
and proactive risk management
Drive Sales Execution Excellence
Embed a robust commercial cadence
and dashboards to enhance productivity and execution consistency across the sales organization
Enable Go-to-Market Effectiveness
Support development and execution of customer segmentation
and channel optimization to drive growth and share gain
Lead Growth & Transformation Initiatives
Drive implementation of key commercial programs to accelerate acquisition
Optimize Sales Performance & Incentives
Ensure sales targets and incentive structures drive the right behaviors aligned to business priorities
Enhance Pricing & Revenue Management
Support disciplined pricing and contract governance to protect margin and improve revenue quality
Collaborate Cross-Functionally
and Supply Chain to ensure aligned execution and delivery of business priorities
How You'll Work.
Team & Collaboration
Collaborate Cross-Functionally; Partner with Sales, Marketing, Finance, and Supply Chain to ensure aligned execution and delivery of business priorities; Demonstrated expertise in collaborating closely with senior business leadership at country and regional levels; management abilities, with demonstrated ability to lead and operate with a cross-function team in a matrix organizational structure
Communication Scope
communication capabilities; Executive communication – Clear, structured, decision-oriented
Process & Methodology
program management effectiveness
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