Capital One
SeniorManager,CardExecutiveCommunications
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“Senior Manager, Card Executive Communications at Capital One. Skills: Executive Communications, Communications Strategy, People Leadership. Serve as strategic partner to Card executives. Plan and prepare internal communications”
What You'll Achieve.
Deliver on tactics and strategic outcomes; Deliver results
Industry & Context.
Problem-solver; Develop plans; Pursue options to deliver results
What They're Looking For.
Must Have
High School Diploma, GED or equivalent certification, At least 8 years of work experience in a communications role in a business environment OR at least 8 years of work experience in a communications role in an agency environment OR a combination of both
Nice to Have
Bachelor's Degree or military experience, Outstanding communication and presentation skills, both written and verbal, business acumen and executive presence with a history of cultivating trusting relationships with executive leaders, The ability to distill complex and sometimes voluminous content into clear, concise and engaging communications, Experience leveraging data to create and execute communications strategies, plans, programs and events
What You'll Do.
Serve as strategic partner to Card executives
Plan and prepare internal communications
connect and inspire team members
Lead all facets of communications
Manage all-employee meetings
Manage digital/video storytelling
Manage speaking engagements
Manage organizational change management
Elevate stories from within client group
Fuel Card-wide editorial calendar
Evaluate performance for communications
Recommend strategy and refine as needed
Deliver on tactics and strategic outcomes
Provide best-in-class people leadership
Amplify skills of executive communicators
Foster inclusion of executive communicators
Provide direct feedback and coaching to executive communicators
Hold a high bar for talent and performance
How You'll Work.
Team & Collaboration
Partner with HR; Partner with Chiefs of Staff; Partner with line of business communicators; Partner with Corporate Communications; Work with design team; Collaborate with other line of business communicators; Meet with Chief of Staff
Communication Scope
Written communication; Verbal communication; Presentation skills; Internal communications; Digital storytelling; Leader blogs; Speaking engagements; Executive presentations
Process & Methodology
Project execution, Managing projects
Full Job Description
Senior Manager, Card Executive Communications (Hybrid) The Card Communications team is seeking an experienced communications leader to provide strategic consultative support to a Card Leadership Team executive. As a key advisor to senior leaders, this Executive Communications leader will shape and execute the communications strategy to drive the vision and strategy of the leader and the organization, while supporting our unique team culture centered around Capital One’s values. **Responsibilities:** * Serve as a strategic partner to Card executives to plan and prepare effective, thoughtful and engaging internal communications that educate, inform, connect and inspire team members. * Lead all facets of communications including all-employee meetings, digital/video storytelling, leader blogs, speaking engagements, team events and organizational change management. * Elevate stories from within client group to fuel our Card-wide editorial calendar * Evaluate performance for communications based on real-time metrics and other key performance indicators to recommend strategy and refine as needed. * Partner with HR, Chiefs of Staff, line of business communicators, Corporate Communications, and other partners to deliver on tactics and strategic outcomes. * Provide best-in-class people leadership to a team of executive communicators supporting other leaders across Card by amplifying skills, fostering inclusion, providing direct feedback and coaching, and holding a high bar for talent and performance **Requirements:** * Outstanding communication and presentation skills, both written and verbal * Ability to provide strategic communications thought leadership to senior executive leaders * Innovative approach to bringing enhancements and efficiencies to strategies, processes, and interaction/operating models * Deliver empowering, inclusive, and inspiring people leadership * Proficient at creating communication cascades within matrixed organizations * Excellent influencing and neg
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