First Help Financial
Financial Services
SeniorManager,BusinessOperations
“Senior Manager, Business Operations at First Help Financial. Skills: Business operations, Strategic finance, Operating model management, Cross-functional leadership. Serve as strategic partner. Shape long-term direction”
Industry & Context.
Analytical capabilities; Data-driven decision making
What They're Looking For.
Must Have
6+ years business operations experience, 6+ years strategic finance experience, 6+ years consulting experience, 6+ years banking experience, Experience building programs, Experience scaling programs, Experience building processes, Experience scaling processes, Experience building reporting frameworks, Experience scaling reporting frameworks, Advanced analytical capabilities, Experience with Excel, Experience with spreadsheet modeling, Experience with BI platforms, Excellent written communication skills, Ability to operate in ambiguous environments, Ability to operate in fast-paced environments, Interpersonal skills, Collaboration skills, Hands-on approach
Nice to Have
Experience in auto lending, Experience in consumer lending, Familiarity with originations, Familiarity with credit, Familiarity with servicing, SQL proficiency preferred, Data querying tools proficiency preferred
What You'll Do.
Serve as strategic partner
Shape long-term direction
Contribute to decision making
Own analytical foundation
Own narrative for decisions
Evaluate unit economics
Evaluate portfolio performance
Evaluate operational trade-offs
Provide actionable recommendations
Design operating model
Implement operating model
Improve operating model
Manage prioritization processes
Develop reporting frameworks
Enhance reporting frameworks
Lead company-wide initiatives
Translate executive priorities
Ensure alignment business requirements
Ensure alignment technical execution
Leverage data for decision making
Support leadership priorities
Identify emerging risks
Highlight areas requiring attention
Solve complex challenges
How You'll Work.
Team & Collaboration
Cross-functional priorities; Executive leadership; Finance; Compliance; Technology; PMO leadership
Communication Scope
Written communication; Board-facing narratives
Process & Methodology
Planning rhythms, Reporting framework
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