Company
Healthcare
SeniorManager,BackEndRevenueCycle
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Back End Revenue Cycle. Skills: Revenue cycle management, Back-end operations, AR management, Denial resolution. Lead back-end revenue cycle operations. Manage accounts receivable”
What You'll Achieve.
Reduce AR aging; Improve denial overturn rates; Strengthen collections performance; Reduce over-180-day balances
Industry & Context.
Analytical; Problem-solving; Root cause analysis
Remote-first environment
What They're Looking For.
Must Have
7+ years revenue cycle management, Focus on back-end operations, AR follow-up experience, Denial management experience, Collections experience, Deep expertise in payer behavior, Deep expertise in denial reason codes, Deep expertise in appeal workflows, Deep expertise in timely filing requirements, Deep expertise in reimbursement processes, Commercial insurance environments experience, Proven track record reducing AR aging, Proven track record improving denial overturn rates, Proven track record strengthening collections performance, Hands-on experience revenue cycle platforms, AR workflow management experience, Denial workflow management experience, Demonstrated leadership experience building teams, Demonstrated leadership experience scaling teams, Demonstrated leadership experience managing teams, Measurable operational outcomes, Analytical skills, Problem-solving skills, Interpret financial data, Interpret operational data, Drive process improvements, Ability to work cross-functionally, Remote-first environment experience, Ownership mindset, Execution mindset, Comfort using AI tools
Nice to Have
AthenaHealth experience, Similar systems experience
What You'll Do.
Lead back-end revenue cycle operations
Manage accounts receivable
Ensure financial performance
Establish claim receipt monitoring
Track ANSI X12 277CA acknowledgments
Optimize escalation workflows
Coordinate clearinghouse
Ensure clean claim submissions
Own AR aging performance
Implement structured follow-up workflows
Reduce over-180-day balances
Engage payers systematically
Implement recovery strategies
Build denial management system
Conduct root cause analysis
Manage appeal workflows
Prioritize based on financial impact
Prioritize based on filing deadlines
Develop collections processes
Manage follow-up protocols
Manage escalation paths
Coordinate employer groups
Resolve payment issues
Partner cross-functionally
Ensure accurate AR data reconciliation
Resolve eligibility-driven issues
Establish performance standards
Establish operational rigor
Foster accountability culture
Foster continuous improvement culture
How You'll Work.
Team & Collaboration
Cross-functionally with finance; Cross-functionally with operations; Cross-functionally with engineering; Cross-functionally with client success; Distributed teams across US
Process & Methodology
Workflow management
Full Job Description
## Accountabilities Lead end-to-end back-end revenue cycle operations, including accounts receivable management, denial resolution, and collections, ensuring accuracy, efficiency, and strong financial performance. Establish and optimize claim receipt monitoring processes, including ANSI X12 277CA acknowledgment tracking, escalation workflows, and clearinghouse coordination to ensure clean claim submissions. Own AR aging performance, including structured follow-up workflows, SLA enforcement, and targeted reduction of over-180-day balances through systematic payer engagement and recovery strategies. Build and manage a structured denial management system, including work queues, root cause analysis, appeal workflows, and prioritization based on financial impact and filing deadlines. Develop and optimize collections processes across payer populations, including follow-up protocols, escalation paths, and employer group coordination for payment resolution. Partner cross-functionally with finance, operations, engineering, and client success to ensure accurate reconciliation of AR data across systems and resolve payer or eligibility-driven issues at the source. Recruit, train, and lead a high-performing back-end RCM team, establishing performance standards, operational rigor, and a culture of accountability and continuous improvement. Requirements: 7+ years of experience in revenue cycle management with a strong focus on back-end operations, including AR follow-up, denial management, and collections. Deep expertise in payer behavior, denial reason codes, appeal workflows, timely filing requirements, and reimbursement processes across commercial insurance environments. Proven track record of reducing AR aging, improving denial overturn rates, and strengthening collections performance in complex healthcare billing ecosystems. Hands-on experience with revenue cycle platforms such as AthenaHealth or similar systems, particularly in AR and denial workflow management. Demonstrated
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