Autodesk
Technology
SeniorManager,AI,UserSuccess
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“Senior Manager, AI, User Success at Autodesk. Skills: AI User Research, Product Strategy, Team Leadership. Define and lead research strategy for AI-powered experiences. Embed research into product development cycles”
What You'll Achieve.
Deliver clear differentiation and meaningful user value; Ensure AI delivers tangible value in practice; Establish unified, high-quality user research system; Drive better AI decisions; Accelerate innovation; Ensure AI experiences deliver meaningful, measurable value
Industry & Context.
Data-driven decision making
Quarterly travel North America
What They're Looking For.
Must Have
12+ years user research, Leadership of research teams, Define and execute research strategy, Experience with AI/ML-driven products, Journey-based or systems-level thinking, Integrate qualitative and quantitative research, Work cross-functionally with Product, Engineering, Data Science, and Design, Excellent communication and storytelling skills, Experience applying AI in research workflows
Nice to Have
PhD preferred, Specific ML framework experience, Cloud platform certs
What You'll Do.
Define and lead research strategy for AI-powered experiences
Embed research into product development cycles
Establish unified approach connecting insight
Apply Critical User Journeys to identify AI opportunities
Ensure AI capabilities are designed as end-to-end experiences
Translate journey insights into product direction
Lead validation of AI capabilities in real-world workflows
Define and measure user trust
Drive continuous optimization through experimentation
Lead adoption of AI-enabled research methods
Build scalable systems that learn from user interaction
Experiment with emerging approaches to increase research impact
Lead and develop AI-focused researchers
Coordinate research across initiatives
Translate insights into influential narratives
How You'll Work.
Team & Collaboration
Cross-functional teams; Product, Engineering, Data Science, Design
Communication Scope
Storytelling; Executive presentations
Full Job Description
**Job Requisition ID #** 26WD98251 **Position Overview** In Autodesk AEC Construction, our mission is to help teams meet the world’s rapidly expanding building and infrastructure needs while making construction more predictable, safe, and sustainable. Reporting to the Director, AEC, AI Research, User Success, the Senior Manager, AI Research, User Success leads the user research strategy for Autodesk’s next generation of AI-powered product experiences. This role is focused on ensuring that AI capabilities are grounded in deep understanding of user needs, behaviors, and real-world workflows—and that this understanding consistently informs product decisions and outcomes. A core responsibility of this role is to ensure that all user research efforts related to AI are coordinated, connected, and mutually reinforcing. As AI initiatives scale across the organization, there is a risk of fragmented insights and disconnected experiences. This role brings together user research across teams and domains into a cohesive, outcome-oriented research agenda that drives clear differentiation and meaningful user value. This role is distinct from R&D-focused AI research. While R&D teams explore models, algorithms, and technical capabilities, this role ensures those capabilities translate into useful, usable, and valuable experiences for users. The Senior Manager will work in close partnership with R&D to connect technical innovation with real user needs, ensuring alignment between what is possible and what is meaningful. A key part of this role is enabling the creation of AI experiences that help users flourish—enhancing their capability, confidence, and outcomes in real workflows. This includes both informing the design of these experiences through user research and establishing ways to measure their real-world impact, ensuring AI delivers tangible value in practice. This leader manages a team of approximately 6 AI-focused user researchers, setting direction, elevating craft, and ensu
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