Autodesk

Technology

SeniorManager,AI,UserSuccess

Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Senior Manager, AI, User Success at Autodesk. Skills: AI User Research, Product Strategy, Team Leadership. Define and lead research strategy for AI-powered experiences. Embed research into product development cycles”

What You'll Achieve.

Deliver clear differentiation and meaningful user value; Ensure AI delivers tangible value in practice; Establish unified, high-quality user research system; Drive better AI decisions; Accelerate innovation; Ensure AI experiences deliver meaningful, measurable value

Industry & Context.

Technology
Problems you'll solve

Data-driven decision making

Eligibility Requirements

Quarterly travel North America

What They're Looking For.

Must Have

12+ years user research, Leadership of research teams, Define and execute research strategy, Experience with AI/ML-driven products, Journey-based or systems-level thinking, Integrate qualitative and quantitative research, Work cross-functionally with Product, Engineering, Data Science, and Design, Excellent communication and storytelling skills, Experience applying AI in research workflows

Nice to Have

PhD preferred, Specific ML framework experience, Cloud platform certs

What You'll Do.

Define and lead research strategy for AI-powered experiences

Embed research into product development cycles

Establish unified approach connecting insight

Apply Critical User Journeys to identify AI opportunities

Ensure AI capabilities are designed as end-to-end experiences

Translate journey insights into product direction

Lead validation of AI capabilities in real-world workflows

Define and measure user trust

Drive continuous optimization through experimentation

Lead adoption of AI-enabled research methods

Build scalable systems that learn from user interaction

Experiment with emerging approaches to increase research impact

Lead and develop AI-focused researchers

Coordinate research across initiatives

Translate insights into influential narratives

How You'll Work.

Team & Collaboration

Cross-functional teams; Product, Engineering, Data Science, Design

Communication Scope

Storytelling; Executive presentations

Full Job Description

**Job Requisition ID #** 26WD98251 **Position Overview** In Autodesk AEC Construction, our mission is to help teams meet the world’s rapidly expanding building and infrastructure needs while making construction more predictable, safe, and sustainable. Reporting to the Director, AEC, AI Research, User Success, the Senior Manager, AI Research, User Success leads the user research strategy for Autodesk’s next generation of AI-powered product experiences. This role is focused on ensuring that AI capabilities are grounded in deep understanding of user needs, behaviors, and real-world workflows—and that this understanding consistently informs product decisions and outcomes. A core responsibility of this role is to ensure that all user research efforts related to AI are coordinated, connected, and mutually reinforcing. As AI initiatives scale across the organization, there is a risk of fragmented insights and disconnected experiences. This role brings together user research across teams and domains into a cohesive, outcome-oriented research agenda that drives clear differentiation and meaningful user value. This role is distinct from R&D-focused AI research. While R&D teams explore models, algorithms, and technical capabilities, this role ensures those capabilities translate into useful, usable, and valuable experiences for users. The Senior Manager will work in close partnership with R&D to connect technical innovation with real user needs, ensuring alignment between what is possible and what is meaningful. A key part of this role is enabling the creation of AI experiences that help users flourish—enhancing their capability, confidence, and outcomes in real workflows. This includes both informing the design of these experiences through user research and establishing ways to measure their real-world impact, ensuring AI delivers tangible value in practice. This leader manages a team of approximately 6 AI-focused user researchers, setting direction, elevating craft, and ensu

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