SeniorManager,Advocacy&Awards

## Accountabilities Lead the end-to-end execution of the global awards program, including timelines, submissions, approvals, stakeholder alignment, and program delivery. Support the development of a scalable customer advocacy framework, including processes for sourcing, tracking, activating, and measuring customer stories. Identify, recruit, and nurture customer advocates and success stories for use across awards, campaigns, events, PR, social media, and sales enablement. Manage co-marketing initiatives with strategic customers and partners, translating customer success into joint marketing opportunities. Oversee the development and distribution of advocacy assets such as case studies, testimonials, videos, webinars, and executive interviews. Coordinate cross-functional collaboration across Product, Sales, Marketing, Communications, Events, PR, and regional teams to ensure program alignment. Build and optimize repeatable workflows for story intake, approvals, asset tracking, and campaign activation. Prepare customers and internal stakeholders for high-visibility engagements including awards, speaking opportunities, interviews, and events. Track and report on program performance, including engagement, content usage, pipeline influence, and overall advocacy impact. Requirements: 6+ years of experience in customer marketing, advocacy, communications, events, or B2B marketing roles. Proven experience managing customer-facing programs such as case studies, testimonials, awards, or speaker programs. Strong project management skills with the ability to coordinate complex, multi-stakeholder initiatives and meet tight deadlines. Excellent written and verbal communication skills with strong storytelling ability and a customer-centric mindset. Experience working cross-functionally with marketing, sales, product, communications, and external partners. Highly organized, detail-oriented, and capable of managing multiple concurrent programs in a fast-paced environment. Data-driven