Coupang

food delivery

SeniorManager,AccountManagement

Tokyo, Japan Regular Remote Friendly
The Brief

“Senior Manager, Account Management at Coupang. Skills: Account Management, People Management, Data Analysis. Build and manage relationships with merchants to drive business growth. Analyze merchant performance data and develop tailored growth strategies”

What You'll Achieve.

Drive business growth; Achieve team OKRs; Ensure high levels of merchant satisfaction

Industry & Context.

food delivery
Problems you'll solve

Analytical skills; Identify and resolve merchants' pain points

Eligibility Requirements

Short-term business trips to Fukuoka

What They're Looking For.

Must Have

12~20+ years of sales, business development, or account management experience, 3+ years of people management experience, Proven track record of exceeding sales or growth targets, communication and presentation skills in Japanese, Data-driven mindset with analytical skills, Comfortable working in a fast-paced, ambiguous environment

Nice to Have

Fluent level English, Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool

What You'll Do.

Build and manage relationships with merchants to drive business growth

Analyze merchant performance data and develop tailored growth strategies

Identify and resolve merchants' pain points through high-impact projects

Build long-term relationships with merchants

ensuring high levels of merchants satisfaction

Work closely with cross-functional teams to align business goals

How You'll Work.

Team & Collaboration

Work closely with cross-functional teams to align business goals

Communication Scope

Communication skills in Japanese; Presentation skills in Japanese

Process & Methodology

High-impact projects

Free ATS check

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