Coupang
Technology
SeniorManager,AccountManagement
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Account Management at Coupang. Skills: Account management, Merchant growth, Revenue growth. Build relationships with merchants. Manage relationships with merchants”
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
10+ years of sales experience, 10+ years of business development experience, 10+ years of account management experience, 3+ years of people management experience, Proven track record of exceeding sales targets, Proven track record of exceeding growth targets, Communication skills in Japanese, Presentation skills in Japanese, Data-driven mindset, Analytical skills
Nice to Have
Fluent level English, Familiarity with Salesforce, Familiarity with Tableau, Familiarity with SQL, Familiarity with other BI tools, Familiarity with CRM tools
What You'll Do.
Build relationships with merchants
Manage relationships with merchants
Drive business growth
Analyze merchant performance data
Develop tailored growth strategies
Identify merchant pain points
Resolve merchant pain points
Build long-term relationships with merchants
Ensure high merchant satisfaction
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Presentation skills
Full Job Description
Company Introduction CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called ‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150 company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions. Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees or service charges to ease the burden on customers who use the food delivery service. Rocket Now is deeply committed to pioneering the future of Japan’s delivery market. We aim to fundamentally transform the food delivery industry by building truly customer-first services. Rocket Now provides employees with opportunities to continuously lead innovation and to take initiative without hesitation based on agility and boldness to deliver results. If you are passionate about delivering exceptional service to customers and pioneering new markets, join Rocket Now today. Role Overview AM team takes ownership of merchant growth and operational performance in Rocket Now’s Japan market. In a rapidly scaling platform environment, the team partners closely with merchants to drive revenue growth, improve operational efficiency, and enhance service quality—accelerating Rocket Now’s expansion in the market. What You Will Do Build and manage relationships with merchants to drive business growth Analyze merchant performance data and develop tailored growth strategies Identify and resolve merchants' pain points through high-impact projects Build long-term relationships with merchants, ensuring high levels of merchants
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