Amazon.com Services LLC
Facilities, Maintenance, Real Estate, Real Estate/Facilities, fulfillment ops
SeniorMaintenanceManager
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“Senior Maintenance Manager at Amazon.com Services LLC. Skills: Maintenance management, Team leadership, Process improvement. Provide leadership to managers. Mentor site-based managers”
What You'll Achieve.
Maximize equipment uptime; Improve processes; Improve customer experience
Industry & Context.
Data driven management; Analytical techniques
What They're Looking For.
Must Have
10+ years managing complex facilities, Bachelor's degree or equivalent, Associate's degree and Amazon experience, Manage teams of 150+, 5+ years change management, 7+ years employee management, 7+ years performance management
Nice to Have
Experience in automated material handling, Experience in non-automated material handling, Technical background in material handling, Knowledge of Lean concepts, Knowledge of Kaizen concepts, Knowledge of Six Sigma concepts, Proficiency in Excel, Proficiency in SQL, MBA, Six Sigma Black Belt certification, Professional Engineer certification, LEED certification, Certified Construction Manager certification
What You'll Do.
Provide leadership to managers
Mentor site-based managers
Manage site-based managers
Develop maintenance business plans
Provide guidance for plan implementation
Develop reliability plans
Support facility uptime increase
Drive maintenance best practices
Innovate work methods
Document work methods
Standardize work methods
Provide safe work environment
Require safe work practices
Train maintenance team
Collect key performance indicators
Measure key performance indicators
Analyze key performance indicators
Improve customer experience
Offer guidance on EOL issues
Provide oversight for budget development
Provide oversight for budget execution
Provide oversight for capital planning
Manage vendor support
Manage equipment relationships
Maximize economies of scale
Provide monitoring of maintenance execution
Provide auditing of maintenance execution
Provide enforcement of maintenance execution
Institute safe work practices
Audit training drills
Leverage maintenance team
Develop budget documents
Manage budget documents
Develop contract documents
Manage contract documents
Provide visibility over maintenance conduct
Recruit maintenance talent
Interview maintenance talent
Hire maintenance talent
Create world-class maintenance organization
How You'll Work.
Team & Collaboration
Site-based maintenance team; Cross-functional teams; Senior leadership; Fulfillment Center General Managers
Communication Scope
Guidance to leadership; Provide visibility
Process & Methodology
Change management, Capital planning, RFP management
Full Job Description
Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment. The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people. Key Responsibilities include: Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network. Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans. Develop and implemen
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