OpenAI
Legal
SeniorLegalProgramManager,LegalOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Legal Program Manager, Legal Operations at OpenAI. Skills: Contracting operations, Legal systems, Program management. Design contracting workflows. Build contracting automations”
What You'll Achieve.
Improve operational efficiency; Improve user experience; Scale legal contracting processes
Industry & Context.
Troubleshooting; Process improvement
What They're Looking For.
Must Have
8+ years of experience, Experience supporting cross functional technical systems, Experience developing workflow documentation, Demonstrated ability to independently manage projects, organizational and project management skills, Experience collaborating with technical and systems teams, written and verbal communication skills, Comfortable operating in ambiguous environments
Nice to Have
Familiarity with business systems integrations
What You'll Do.
Design contracting workflows
Build contracting automations
Maintain contracting workflows
Identify workflow pain points
Implement process improvements
Coordinate between CLM and business systems
Build reporting dashboards
Monitor reporting dashboards
Identify solutions to utilize technology
Scale legal contracting processes
Troubleshoot workflow issues
Troubleshoot system issues
Coordinate rollout activities
Support platform maintenance
Support platform enhancements
Develop documentation
Develop training materials
Develop enablement resources
Manage legal operations programs
Manage legal operations projects
Establish project plans
Establish stakeholder communications
Establish success metrics
Anticipate project risks
Anticipate operational gaps
Drive initiatives to completion
Track project progress
Communicate project progress
Track project dependencies
Communicate project dependencies
Track project outcomes
Communicate project outcomes
How You'll Work.
Team & Collaboration
Partner with Legal; Partner with GTM; Partner with Ads; Partner with Finance; Partner with IT; Partner with Procurement Systems; Collaborate with technical teams; Work with systems teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project planning, Timeline management, Stakeholder communication, Risk management, Cross-functional initiatives
Full Job Description
ABOUT THE ROLE We are seeking a Legal Program Manager to support and scale our contracting operations and legal systems infrastructure. This role will primarily focus on owning and evolving our contracting and legal systems processes, partnering closely with Legal and other Business Teams (GTM, Ads, Finance, IT, and Procurement Systems) to improve operational efficiency and user experience across legal and their business partners. In addition, this role will develop and monitor key legal performance metrics and reporting frameworks. This is a highly cross-functional role for someone who enjoys building structure in ambiguous environments, driving projects end-to-end, and improving how legal teams operate at scale. The ideal candidate is equally comfortable managing programs, optimizing processes, and translating business needs into scalable systems and workflow solutions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week. IN THIS ROLE, YOU WILL: SYSTEM OWNERSHIP & OPERATIONAL SCALING - Design, build, and maintain contracting workflows and automations to improve scalability and operational efficiency. - Partner with Legal, Sales, Deal Desk, Procurement, Finance, and Systems teams to identify workflow pain points and implement process improvements. - Support integrations and coordination between our contract lifecycle management platform and adjacent business systems. - Build and monitor reporting dashboards to identify areas and action plans for scaling and improved efficiency. - Identify and implement solutions to utilize OpenAI’s latest technology to scale legal contracting processes. - Troubleshoot workflow and system issues, coordinate testing and rollout activities, and support ongoing platform maintenance and enhancements. - Develop documentation, training materials, and enablement resources to support user adoption and operational consistency. LEGAL PROGRAM & PROJECT MANAGEMENT - Independently manage medium-sc
Applying for this Senior Legal Program Manager, Legal Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about OpenAI?
Real rants from real employees. Read before you apply.