BMO Financial Group
SeniorLearningExperienceDesigner
“Senior Learning Experience Designer at BMO Financial Group. Skills: Learning Experience Design, Instructional Design, Adult Learning Theory, Performance Improvement. Plan, design, and develop learning solutions. Create learning and performance solutions”
What You'll Achieve.
Enhance retention and knowledge transfer; Achieve visible and measurable improvements to individual and group performance, development, and/or productivity and business results; Support the execution of business strategies according to required timelines and budgets and quality output standards; Drive business impact with a customer focus mindset to ensure linkages to customer experience
Industry & Context.
Analytical and problem solving skills; Conducts independent analysis and assessment to resolve strategic issues; Breaks down strategic problems, and analyses data and information to provide insights and recommendations; Exercises judgment to identify, diagnose, and solve problems within given rules
This is a Toronto based role, requiring you to be in the office 3-4 days a week.
What They're Looking For.
Must Have
5 - 7 years of relevant experience, post-secondary degree in related field of study or an equivalent combination of education and experience, Knowledge of accessibility principles / practices and the implications for design and development - In-depth, Knowledge of adult learning theory, instructional methodologies, technology-enabled design and learning methods - In-depth, Experience in the design and development of training for multiple delivery methods, knowledge of web development processes and familiarity with authoring tools - In-depth, Design thinking - In-depth, Deep knowledge and technical proficiency gained through extensive education and business experience, Verbal & written communication skills - In-depth, Collaboration & team skills - In-depth, Analytical and problem solving skills - In-depth, Influence skills - In-depth, Data driven decision making - In-depth
Nice to Have
Adult Learning accreditation, French and English speaker
What You'll Do.
and develop learning solutions
Create learning and performance solutions
Execute business strategies
Act as advisor to business groups
Influence and negotiate for business objectives
Assist in strategic plan development
Identify emerging issues and trends
Support strategic initiative execution
Conduct independent analysis and assessment
Ensure stakeholder alignment
Monitor and track performance
Build change management plans
Lead change management activities
Define communication plans
Develop effective project plans
Build learning programs and curriculum
Develop and manage business programs
Review program effectiveness
Recommend program changes
Develop solutions based on business strategy
Provide advice on design challenges
Assess performance gaps
Recommend solutions to leaders
Design solutions for human performance
Drive business impact
Conduct design analysis
Scope project objectives
Analyze target audience expectations
Define learning objectives
Describe tasks and activities
Estimate resource requirements
Create detailed design structure
and edit learning interventions
Ensure learning solutions are instructionally sound
Maintain external network
Break down strategic problems
Analyze data and information
Participate in vendor management
Network with industry contacts
Build effective relationships with stakeholders
Participate in internal projects
Provide specialized consulting
Exercise judgment to solve problems
Handle non-routine situations
How You'll Work.
Team & Collaboration
Works closely with product; Collaborates with internal and external stakeholders; Ensures alignment between stakeholders; Builds effective relationships with internal/external stakeholders
Communication Scope
Verbal & written communication skills
Process & Methodology
Develops effective project plans, Manages business/group programs, Participates or acts as a lead on multiple internal projects
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