Aviva Canada
SeniorLeaderofVendorManagement
“Senior Leader of Vendor Management at Aviva Canada. Skills: Vendor Management, Relationship Management, Operational Improvement, Risk Management. Support and develop people. Set clear direction and goals”
What You'll Achieve.
Improve vendor KPI's; Deliver successful business outcomes; Reduce indemnity; Reduce cycle time; Enhance customer experience; Achieve business goals; Improve overall performance; Improve results; Ensure financial stability; Report suspicions of fraud; Report financial irregularities; Assess vendor performance; Improve business metrics; Identify savings opportunity; Ensure efficient value; Ensure quality; Ensure innovation; Meet specific reporting needs; Improve vendor performance
Industry & Context.
Identify problems; Resolve issues; Identify alternative solutions; Data-driven decision making
Travel periodically, 25% travel
What They're Looking For.
Must Have
5+ years Relationship Management, 5+ years Vendor Management, 5+ years Account Management, 2+ years restoration construction, Solid understanding of construction, Understanding of finance fundamentals, Proven track record financial savings, Proven track record customer experience improvements, Validated sophisticated leadership skills, Validated courage and self-confidence, Ability to mediate conflict, Ability to resolve issues, Change management skills
Nice to Have
University degree in business, University degree in finance, Operational Improvement certification, Project Management certification
What You'll Do.
Support and develop people
Set clear direction and goals
Give frequent feedback
Improve things for customers
Apply risk management controls
Meet compliance obligations
Use data to improve performance
Lead project management
Lead change initiatives
Develop strategic direction
Represent team in discussions
Understand financial elements
Identify fraud suspicions
Report financial irregularities
Assess vendor performance
Improve business metrics
Contribute to vendor initiatives
Resolve vendor coverage
Identify savings opportunities
Outline business recommendations
Resolve vendor complaints
Resolve vendor disputes
Provide operational oversight
Negotiate vendor agreements
Conduct quality assurance reviews
Share quality assurance findings
Lead development of tools
Lead development of templates
Manage vendor deficiencies
Mitigate operational risk
Evaluate vendor relationships
Evaluate vendor contracts
Coordinate vendor efforts
Drive continuous improvement
Engage community for feedback
Participate in client meetings
Participate in team meetings
How You'll Work.
Team & Collaboration
Senior management discussions; Cross-functional teams; Procurement; Aviva Legal; Client meetings; Team meetings
Communication Scope
Honest constructive conversations; Clear direction; Clear goals; Frequent honest feedback; Clear constructive feedback; Presenting large groups
Process & Methodology
Project management, Change initiatives
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