Included Health
Healthcare
SeniorLeadSolutionsEngineer
“Senior Lead Solutions Engineer at Included Health. Skills: Solutions Engineering, Technical Leadership, Agentic Development. Drive major team projects. Drive OKRs”
What You'll Achieve.
World-class customer experience
Industry & Context.
Root cause analysis; Problem solving; Troubleshooting
Prompt attendance, Regular attendance, Remain seated, Operate keyboard, Operate computer, Occasional lifting 20 lbs
What They're Looking For.
Must Have
7+ years Solutions Engineering, 7+ years Technical Account Management, Mastery of technical fundamentals, Mastery of programming fundamentals, Proficiency in agentic development, Navigate complex data architectures, Manage large-scale workstreams, Manage high-complexity workstreams, Exceptional communication skills, Articulate context succinctly, Navigate extreme ambiguity, Make sound decisions, B.S. in technical field, Equivalent professional experience
Nice to Have
Agentic development knowledge, Deep domain expertise
What You'll Do.
Drive major team projects
Lead complex customer launches
Own implementation lifecycle
Ensure successful outcomes
Act as technical liaison
Mentor Solutions Engineers
Coach Solutions Engineers
Anticipate technical hurdles
Develop contingency plans
Solve systemic issues
Adopt innovative approaches
Identify gaps in tools
Identify gaps in processes
Propose high-velocity improvements
Represent SE function
Ensure scalability of services
How You'll Work.
Team & Collaboration
Cross-functional alignment; Cross-departmental initiatives; Product collaboration; Engineering collaboration; Team culture; Knowledge sharing; Team productivity
Communication Scope
Executive presentations; Technical communication
Process & Methodology
Roadmap planning
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