Gradion
Technology
Senior/LeadDevOpsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior/ Lead DevOps Engineer at Gradion. Skills: DevOps, SRE, Cloud Engineering, Kubernetes. Own platform availability. Monitor incidents”
What You'll Achieve.
Achieve breakthrough growth; Reshape strategies; Optimize systems; Adopt cutting-edge technologies; Create sustainable value; Lay foundation for companies
Industry & Context.
Troubleshooting; Root cause analysis
On-call rotation
What They're Looking For.
Must Have
4+ years DevOps / SRE / Platform Engineering, Solid Kubernetes knowledge, Hands-on cloud experience, Good English
Nice to Have
Experience configuring MCP servers, Experience managing AI tooling, Exposure to AI enablement workflows, Exposure to LLM infrastructure, Background supporting eCommerce platforms, Background supporting SaaS platforms, Familiarity with Frontastic ecosystem, Familiarity with commercetools ecosystem
What You'll Do.
Own platform availability
Manage cloud infrastructure
Provision cloud infrastructure
Scale cloud infrastructure
Operate cloud infrastructure
Maintain CI/CD pipelines
Improve CI/CD pipelines
Maintain GitOps workflows
Improve GitOps workflows
Operate observability systems
Configure MCP servers
Contribute to infrastructure automation
Contribute to scripting
Contribute to internal tooling
Write post-incident reviews
Contribute to operational report
Collaborate with engineering teams
How You'll Work.
Team & Collaboration
International team; Global SRE function; Cross-functional teams; Multiple time zones
Communication Scope
English communication
Process & Methodology
Roadmap planning
Full Job Description
## Description ABOUT US: At Gradion, we are the strategic partner for ambitious businesses, helping them achieve breakthrough growth through Digital Innovation and Deep Tech. With a global vision and an AI-first approach, we enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value. From AI and data to cybersecurity, robotics, and large-scale enterprise platforms, Gradion designs practical solutions that lay the foundation for the next generation of billion-dollar companies. OUR FACTS & FIGURES: - 23+ years of expertise - Gradion builds digital platforms & deep-tech solutions. - 3 continents: Asia, Europe and Africa. - 300+ specialists across 7 countries Vietnam, Singapore, Thailand, Saudi Arabia, Germany, Egypt and Australia. - 100+ enterprise clients, including several unicorns (e.g., Alaiko, HomeToGo, Roadsurfer). - Vietnam’s Best IT Company - recognized by ITViec for 8 consecutive years, including 2 consecutive years of ranking #1 (2024 and 2025). - ISO 27001. About the Role Gradion is expanding its SRE team for the a client with a long-term managed services contract running through 2028. You will be part of a global, follow-the-sun SRE function, responsible for platform stability, cloud infrastructure, and 24/7 incident response across European and global client time zones. This role suits engineers who are technically solid, self-directed, and comfortable operating in a fast-moving, internationally distributed environment. You will go through a structured onboarding alongside an internal SRE team before taking on independent operational responsibility. What You Will Do Own platform availability: monitor, triage, and resolve incidents within defined SLA windows Manage cloud infrastructure on AWS and/or GCP - provisioning, scaling, and day-to-day operations Maintain and improve CI/CD pipelines and GitOps workflows Operate observability systems: monitoring, logging, and alerting at production scale
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