IQVIA
Life sciences
SeniorLabProjectServicesCoordinator
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Lab Project Services Coordinator at IQVIA. Skills: Project Services Coordination, Study Lifecycle Management, Stakeholder Communication. Support Project Manager. Attend meetings”
What You'll Achieve.
Ensure outputs are delivered in line with organizational standards; Ensure outputs are delivered in line with protocol specific requirements; Ensure outputs are delivered in line with Customer expectations
Industry & Context.
critical thinking; problem solving
What They're Looking For.
Must Have
High School Diploma or equivalent, 1-3 years relevant experience, Computer proficiency in word processing, presentation and spreadsheet applications, written and verbal communication skills, good command of English language
Nice to Have
Bachelor's Degree - preferred, Bachelor's Degree Life sciences, 1 year relevant experience in the Clinical, Medical or Healthcare industry
What You'll Do.
Support Project Manager
Prepare protocol-specific laboratory instructions documents
Oversee setup of Laboratory Centralized Monitoring requirements
Perform routine tasks across assigned studies
Grant Investigator Portal access
Monitor day-to-day study performance
Oversee Laboratory Centralized Monitoring
Manage timely resolution of queries
Manage timely resolution of protocol questions
Manage timely resolution of issues
Manage timely resolution of escalations
Identify trends using status reports
Identify trends using monitoring tools
Provide feedback on Investigator site performance
Provide feedback on company services performance
Support Project Manager with administrative study tasks
Provide input into monitoring plans
Provide input into monitoring reports
Provide input into protocol-specific materials
Assist with document quality control reviews
Perform delegated Project Manager tasks
Perform Sample Management activity oversight
Perform Sample Management activity monitoring
Coordinate with relevant stakeholders
Communicate with relevant stakeholders
Lead Customer communications
Lead Customer activities
Oversee Project Close-out
Represent company at internal meetings
Represent company at external meetings
Participate in external audits
Participate in internal audits
Participate in external inspections
Participate in internal inspections
Support study training with sites
Support study training with CRAs
Support study training with customers
Represent company at Investigator meetings
Represent company at client meetings
Conduct Project launch meetings
Conduct other meetings on behalf of Project Manager
Develop information for internal audiences
Present information to internal audiences
Develop information for external audiences
Present information to external audiences
Assist in training junior staff
Provide input into internal Process Improvement projects
Provide input into SOP revisions
Support completing ad hoc tasks
Support completing high priority tasks
Ensure outputs delivered in line with organizational standards
Ensure outputs delivered in line with protocol specific
Ensure outputs delivered in line with Customer expectations
How You'll Work.
Team & Collaboration
internal and external teams; internal and external meetings; internal and external audits; internal and external inspections; coworkers and managers
Communication Scope
written communication; verbal communication; local language communication
Process & Methodology
Study Setup, Study Planning, Study Monitoring, Study Closeout
Full Job Description
**Job Overview** Provide support to the Project Manager and related team members by performing routine procedures and tasks associated with the day to day running of projects throughout the entire study lifecycle (e.g. start-up, maintenance and close-out). Ensure work is conducted in line with standard operating procedures, policies and good practices. **Responsibilities** • Study Setup and Planning: Support the Project Manager by attending meetings, preparing minutes and action logs, preparing protocol-specific laboratory instructions documents. Under supervision of the Project Manager oversee setup of protocol specific Laboratory Centralized Monitoring requirements • Study Activity Monitoring and Closeout: Perform routine tasks across assigned studies including site loading, Investigator Portal access, kit shipments, monitoring day-to-day study performance, overseeing Laboratory Centralized Monitoring. Work with internal and external teams to manage timely resolution of queries and protocol questions, issues and escalations • Use status reports, monitoring tools and outputs to pro-actively identify trends and provide feedback to internal and external teams on performance of Investigator sites and company services. Support the Project Manager with administrative study tasks • Provide input into monitoring plans & reports, and protocol-specific materials. Assist with document quality control reviews. Perform delegated Project Manager tasks commensurate with experience and training. May perform Sample Management activity oversight and monitoring • Coordinate and communicate with relevant stakeholders, including leading Customer communications and activities during any times when the Project Manager is absent. Oversee Project Close-out • Meetings, Initiatives and Training Activities: May represent company at internal and external meetings, participate in external and internal audits/inspections. As required will support study training with sites, CRAs and customers, i
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