EVERIENCE

AI-augmented digital services

SeniorL3Engineer(m/w/d)

Amstelveen, North Holland, Netherlands FULL TIME
The Brief

“Senior L3 Engineer (m/w/d) at EVERIENCE. Skills: L3 Engineering, Dell/VMware private cloud management, VMware vSphere, vSAN, Infrastructure support. Supporting L1/L2 ServiceDesk with complex technical issues. Handling incidents and problems at L3 level”

Industry & Context.

AI augmented digital services
Problems you'll solve

Analyse and resolve issues independently; Analytical skills for problem-solving in complex environments

Eligibility Requirements

Work may take place outside office hours, May be asked to work full-time on-site

What They're Looking For.

Must Have

Must be able to pass AIVD screening, Must reside in the Netherlands, Must be fluent in spoken, written and read Dutch, Willing to work full-time on-site if required, At least 2 years’ experience as an L3 Engineer in similar environments, Experience with large Dell/VMware private cloud environments with HA and DR, VCP-certified on vSphere 6. x and/or vSphere 7. x, Experience with large VMware cloud environments with more than 10 vCenters and more than 500 physical servers, Experience with vSAN, Experience with vSAN Ready Nodes and VxRail, Knowledge of IaaS, PaaS and the differences between them, Knowledge of Windows Server or Linux Red Hat

Nice to Have

Experience within a DevOps team, Experience within Agile/Scrum product teams, VCAP certification, Experience with the vRealize Automation and vRealize Orchestration suite, vRA/vRO 7 and/or 8, Knowledge of NSX-V or NSX-T, Experience with Ansible Tower, Experience with Confluence, GitLab, Jira and Kanban, Experience with VxBlock, Knowledge of Dell OpenManage, Experience with VMware vROps and Log Insight

What You'll Do.

Supporting L1/L2 ServiceDesk with complex technical issues

Handling incidents and problems at L3 level

Preparing and implementing non-standard changes

Drafting and updating runbooks and technical documentation

Participating in CAB meetings regarding changes

Executing or supervising monthly patch cycles

Resolving vulnerabilities through vulnerability management

Managing lifecycle management within the scope

firmware and patch releases

How You'll Work.

Team & Collaboration

Communication with the team; Functioning effectively within a team

Communication Scope

Communication with the team and the client is essential; Good communication skills with the team and clients

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