EVERIENCE
AI-augmented digital services
SeniorL3Engineer
“Senior L3 Engineer at EVERIENCE. Skills: VMware, vSphere, Private cloud, L3 Support. Support L1/L2 ServiceDesk. Handle L3 incidents and problems”
Industry & Context.
Analyse issues independently; Resolve issues independently; Analytical skills for problem-solving
Pass AIVD screening, Reside in the Netherlands, Fluent in Dutch, Willing to work full-time on-site, Work outside office hours
What They're Looking For.
Must Have
Pass AIVD screening, Reside in the Netherlands, Fluent in spoken, written and read Dutch, Willing to work full-time on-site if required, 2 years’ experience as an L3 Engineer, Experience with large Dell/VMware private cloud environments with HA and DR, VCP-certified on vSphere 6.x, VCP-certified on vSphere 7.x, Experience with large VMware cloud environments with more than 10 vCenters, Experience with large VMware cloud environments with more than 500 physical servers, Experience with vSAN, Experience with vSAN Ready Nodes, Experience with VxRail, Knowledge of IaaS, Knowledge of PaaS, Knowledge of Windows Server, Knowledge of Linux Red Hat
Nice to Have
Experience within a DevOps team, Experience within Agile/Scrum product teams, VCAP certification, Experience with vRealize Automation, Experience with vRealize Orchestration, Knowledge of NSX-V, Knowledge of NSX-T, Experience with Ansible Tower, Experience with Confluence, Experience with GitLab, Experience with Jira, Experience with Kanban, Experience with VxBlock, Knowledge of Dell OpenManage, Experience with VMware vROps, Experience with VMware Log Insight
What You'll Do.
Support L1/L2 ServiceDesk
Handle L3 incidents and problems
Prepare non-standard changes
Implement non-standard changes
Draft technical documentation
Update technical documentation
Participate in CAB meetings
Supervise patch cycles
Resolve vulnerabilities
Manage lifecycle management
How You'll Work.
Team & Collaboration
Communicate with the team; Work effectively within a team; Work with product team
Communication Scope
Good communication skills with the team; Good communication skills with clients
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