AtkinsRéalis
SeniorITSOperationsManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior ITS Operations Manager at AtkinsRéalis. Skills: ITS systems management, Contractor management, Stakeholder management. Oversee ITS systems performance. Oversee ITS systems reliability”
What You'll Achieve.
Meet contractual KPIs; Support seamless public transport operations
Industry & Context.
Problem-solving skills
Full-time on project site
What They're Looking For.
Must Have
Minimum 12 years ITS experience, University degree, Proven experience managing large-scale ITS integrations, Experience in contractor management, Experience in stakeholder management, Understanding of system interfaces, Understanding of software management, Understanding of cybersecurity, Experience in KPI monitoring, Experience in performance management
Nice to Have
Proven ability to lead diverse teams, Foster culture of technical excellence, Manage complex multi-contractor environments, Analytical skills, Problem-solving skills
What You'll Do.
Oversee ITS systems performance
Oversee ITS systems reliability
Oversee ITS systems integration
Ensure effective interface management
Monitor system performance
Resolve inconsistencies
Resolve integration issues
Ensure contractors meet KPIs
Ensure contractors meet performance targets
Oversee maintenance practices
Oversee backup practices
Oversee cybersecurity practices
Oversee data protection practices
Lead vendor management
Lead contractor management
Ensure proper software management implementation
Ensure proper data security implementation
Review technical deliverables
Approve technical deliverables
Identify responsibility gaps
Close responsibility gaps
Ensure timely interface implementation
Support operational readiness
Support continuous improvement
How You'll Work.
Team & Collaboration
Interface management; Cross-functional teams
Communication Scope
Stakeholder reporting; Executive presentations
Full Job Description
### **Job Description** ## Overview The ITS Director with a minimum of 12 years senior technical and management experience and a university degree, shall be responsible for the overall management, performance, and integration of all Intelligent Transport Systems (ITS) across the Public Transport Network. This includes AVM (Automatic Vehicle Management), RTPI (Real Time Passenger Information), APC (Automatic Passenger Count), PA (Public Address), CCTV, JP (Journey Planner), and associated systems and interfaces, including integration with external stakeholders such as the Metro Network. He shall ensure that the interfaces between the ITS Contractors and the other project transport operators are efficient and implemented in sufficient time to allow for the smooth operation of the Bus. He shall be responsible for all ITS-related technical deliverables on behalf of the Employer and shall ensure that no scope or responsibility gaps exist across Contractors or systems. He shall be responsible for system performance, stakeholder reporting, vendor management and compliance with RCRC/contract obligations. The role ensures that all ITS systems operate efficiently, meet contractual KPIs, and support seamless public transport operations across 1,000+ vehicles and sites. ## Your role * Oversee the performance, reliability, and integration of all ITS systems including AVM, RTPI, APC, PA, CCTV, and Journey Planning systems. * Ensure effective interface management between Bus Contractors, ITS Contractors, and external systems and stakeholders such as Metro. * Monitor system performance and resolve inconsistencies, faults, and integration issues. * Ensure contractors meet contractual KPIs and performance targets. * Oversee maintenance, backup, cybersecurity, and data protection practices for all ITS systems. * Lead vendor and contractor management related to ITS systems. * Ensure proper implementation of software management best practices and data security requirements. * Review and
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