Treantly
Information Technology and Services
SeniorITSystemsEngineer
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“Senior IT Systems Engineer at Treantly. Skills: Microsoft 365, Azure AD, Intune, Systems administration. Serve as escalation point. Manage Microsoft 365”
Industry & Context.
Problem-solving; Analytical skills
After-hours support
What They're Looking For.
Must Have
3–5 years of experience, Microsoft 365 administration, Azure AD administration, Intune administration, Exchange Online administration, PowerShell proficiency, Windows 10/11 knowledge, MacOS knowledge, Networking fundamentals knowledge, Patch management processes knowledge, IT ticketing systems experience, Change management experience, Incident resolution experience, IT infrastructure projects experience, Problem-solving skills, Documentation skills, Analytical skills, Communication skills, Collaboration skills, Solution-oriented mindset, Endpoint security experience, Conditional access policies experience, Zero Trust frameworks experience, Automation platforms exposure, Configuration management tools exposure, Understand job duties, Have necessary skills/knowledge, Willing to continue learning
Nice to Have
MD-102 certification, AZ-104 certification, Equivalent Microsoft certifications
What You'll Do.
Serve as escalation point
Maintain Microsoft 365
Manage Exchange Online
Maintain Exchange Online
Manage cloud services
Participate in IT projects
Design device management policies
Execute device management policies
Design endpoint configurations
Execute endpoint configurations
Collaborate with teams
Document system updates
Deploy system updates
Administer identity management
Enhance identity management
Administer endpoint security
Enhance endpoint security
Administer IT systems
Support employee onboarding
Support employee offboarding
Ensure configuration consistency
Ensure access management
Monitor system health
Identify performance improvements
Identify automation opportunities
Identify reliability improvements
Maintain documentation
Enhance documentation
Maintain IT procedures
Enhance IT procedures
Maintain knowledge base articles
Enhance knowledge base articles
Provide after-hours support
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Email; Phone; Slack
Process & Methodology
IT projects
Full Job Description
**Position Summary** We are seeking a skilled and proactive IT Systems Engineer to join our growing global IT team. This individual will play a critical role in supporting, maintaining, and improving our IT infrastructure, with a strong focus on Microsoft 365, Azure AD, Intune, and end-user systems management. In addition to providing escalated support, this role will take ownership of IT projects, system testing, and implementations that enhance the company’s operational efficiency and security posture. **Key Responsibilities** * Following are the major results needed for success in the role. Additional responsibilities, tasks and duties will be assigned and required as needed. * Serve as an escalation point for complex IT support issues and ensure timely resolution through email, phone, or Slack. * Manage and maintain Microsoft 365, Azure AD, Exchange Online, Intune, and related cloud services. * Lead or participate in IT projects including new software implementations, system upgrades, and infrastructure improvements. * Design and execute device management policies and endpoint configurations via Intune and other tools. * Collaborate with cross-functional teams to test, document, and deploy system updates and patches with minimal business disruption. * Administer and enhance identity management, endpoint security, and other IT systems according to best practices. * Support employee onboarding and offboarding, ensuring consistent configuration and access management. * Monitor system health and proactively identify opportunities to improve performance, automation, and reliability. * Maintain and enhance documentation, IT procedures, and knowledge base articles. * Occasionally provide after-hours support for critical incidents or maintenance windows. **Requirements** Below are the minimum skills, formalized training, practical experience and/or education required to perform the general functions and duties of the role. * 3–5 years of experience in IT support, system
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