Gradion

Digital Innovation and Deep Tech

SeniorITSystemAdministrator

ho chi minh city, ho chi minh city (hcmc), vietnam FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior IT System Administrator at Gradion. Skills: System Administration, Infrastructure Management, Cloud Support, Network Management, Security & Compliance. Manage and maintain Microsoft Active Directory (AD) and integrated SSO solutions. Architect and oversee Mobile Device Management (MDM) policies across a heterogeneous environment comprising Windows, macOS, and Linux”

What You'll Achieve.

achieve breakthrough growth through Digital Innovation and Deep Tech; enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value; lay the foundation for the next generation of billion-dollar companies; Ensure 100% compliance on OS and third-party software updates

Industry & Context.

Digital Innovation and Deep Tech
Problems you'll solve

A "find a way or make one" approach to technical roadblocks

What They're Looking For.

Must Have

5+ years in IT operations, at least 2 years in a Senior or Lead capacity, Expert-level proficiency in Windows Server, macOS, and Linux (Ubuntu/Debian/RHEL), Deep experience with Active Directory, Group Policy (GPO), and Azure AD/Entra ID, Advanced Google Workspace administration, foundational AWS knowledge, grasp of TCP/IP, DNS, DHCP, VLANs, and Firewall management, Hands-on experience with EDR tools and MDM platforms

What You'll Do.

Manage and maintain Microsoft Active Directory (AD) and integrated SSO solutions

Architect and oversee Mobile Device Management (MDM) policies across a heterogeneous environment comprising Windows

Administer Google Workspace at the Enterprise level

Provide baseline support and monitoring for AWS environments (EC2

Oversee office networking hardware (Firewalls

and SD-WAN configurations

Deploy and manage enterprise-grade Antivirus/EDR solutions across all endpoints

Ensure 100% compliance on OS and third-party software updates

Maintain comprehensive documentation for IT assets

and security protocols

Uphold and support ongoing ISO 27001 certification requirements

Serve as the final escalation tier for complex internal technical issues

Refine ticketing workflows and build a comprehensive internal Knowledge Base

Automate the full lifecycle of employee hardware provisioning and software access management

How You'll Work.

Team & Collaboration

Serve as the final escalation tier for complex internal technical issues; Ability to translate complex technical concepts into clear, plain language for non-technical audiences

Communication Scope

Ability to translate complex technical concepts into clear, plain language for non-technical audiences

Full Job Description

## Description ABOUT US: At Gradion, we are the strategic partner for ambitious businesses, helping them achieve breakthrough growth through Digital Innovation and Deep Tech. With a global vision and an AI-first approach, we enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value.   From AI and data to cybersecurity, robotics, and large-scale enterprise platforms, Gradion designs practical solutions that lay the foundation for the next generation of billion-dollar companies.   OUR FACTS & FIGURES: - 23+ years of expertise — Gradion builds digital platforms & deep-tech solutions. - 3 continents: Asia, Europe and Africa. - 300+ specialists across 7 countries Vietnam, Singapore, Thailand, Saudi Arabia, Germany, Egypt and Australia. - 100+ enterprise clients, including several unicorns (e.g., Alaiko, HomeToGo, Roadsurfer). - Vietnam’s Best IT Company – recognized by ITViec for 8 consecutive years, including 2 consecutive years of ranking #1 (2024 and 2025). - ISO 27001. ## CORE RESPONSIBILITIES System Administration & Infrastructure - Identity & Access Management: Manage and maintain Microsoft Active Directory (AD) and integrated SSO solutions. - MDM Ownership: Architect and oversee Mobile Device Management (MDM) policies across a heterogeneous environment comprising Windows, macOS, and Linux. - Cloud & Domains: Administer Google Workspace at the Enterprise level. - Cloud Infrastructure: Provide baseline support and monitoring for AWS environments (EC2, S3, IAM, Route 53). - Network Management: Oversee office networking hardware (Firewalls, Switches, APs), VPNs, and SD-WAN configurations. Security & Compliance - Endpoint Protection: Deploy and manage enterprise-grade Antivirus/EDR solutions across all endpoints. - Patch Management: Ensure 100% compliance on OS and third-party software updates. - Audit Readiness: Maintain comprehensive documentation for IT assets, network diagrams, and security protocols. -

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