SeniorITSupportTechnician

Turning Space into a Transportation Layer for Earth Who We Are: Inversion builds advanced reentry systems to deliver next-generation capabilities from space. Our mission is to make Earth radically more accessible by turning Low-Earth Orbit into an on-demand logistics domain. We see space not as a destination, but as a platform — one that unlocks unprecedented speed and global reach. Our spacecraft are designed to deliver payloads anywhere on Earth in under an hour, operating through extreme reentry conditions and landing with high precision. These systems open the door to new ways of testing, delivering, and operating at hypersonic speeds. Inherently dual-use, our technology is built to meet urgent national security needs while laying the groundwork for future commercial applications. Backed by leading investors including Y Combinator, Spark Capital, and Lockheed Martin Ventures, and working with partners such as the U. S. Space Force and NASA, Inversion is pushing the boundaries of what’s possible in space-based defense and logistics. Position Summary The IT Support Technician provides frontline technical support to end users and ensures the reliable operation of end-user computing systems, devices, and basic network infrastructure. This role is responsible for onboarding/offboarding, asset management, and Tier 1–2 helpdesk support, along with assisting in physical infrastructure deployments such as cabling and workstation setup. Key Responsibilities Provide Tier 1–2 helpdesk support for hardware, software, and user issues Perform employee onboarding and offboarding: Account provisioning (e.g., Microsoft Entra / M365) Device setup (laptops, mobile devices, peripherals) Troubleshoot and resolve desktop, laptop, and peripheral issues Install, configure, and maintain standard business applications Manage IT assets: Inventory tracking (e.g., Snipe-IT or equivalent) Device lifecycle management Support endpoint management platforms (e.g., Intune or similar) Assist with p