MrBeast
Media and Entertainment
SeniorITSupportEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior IT Support Engineer at MrBeast. Skills: Okta Administration, IT Support, Executive Support. Own Okta administration. Configure SSO”
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
5+ years of experience in IT support, 2+ years of experience focused on IAM, Experience administering Okta in production, Experience administering Google Workspace, Experience onboarding SaaS applications, Experience managing Mac environments, Experience deploying conference room systems, Daily proficiency using AI tools, Windows endpoint support experience, Hands-on networking experience, Demonstrated experience leading technical projects
Nice to Have
Okta Workflows automation experience, Scripting experience, Experience using AI coding tools, Familiarity with Notion, Familiarity with SentinelOne, Familiarity with Oomnitza, Familiarity with Microsoft Entra ID, Familiarity with Intune, Experience with Microsoft Entra ID, Experience with IGA platforms, Experience supporting production environments, Experience supporting creative environments, Experience supporting studio environments, Experience with physical security systems, Experience with access control systems
What You'll Do.
Own Okta administration
Manage SCIM provisioning
Troubleshoot authentication
Drive joiner workflows
Drive mover workflows
Drive leaver workflows
Automate IAM workflows
Improve IAM processes
Lead application onboarding
Coordinate with vendors
Document integrations
Conduct access reviews
Identify stale accounts
Identify excessive permissions
Identify orphaned entitlements
Manage group structures
Manage entitlement structures
Partner on identity initiatives
Implement conditional access
Implement device trust
Implement MFA enforcement
Implement privileged access controls
Deploy security tooling
Perform hardware refreshes
Coordinate with vendors
Coordinate with service providers
Coordinate with technology partners
Maintain operational documentation
Maintain audit records
Accelerate documentation
Accelerate troubleshooting
Accelerate access analysis
Accelerate workflow automation
Maintain conference room technology
Ensure Wi-Fi reliability
Manage guest networking
Maintain workplace technology
Manage local support queue
Resolve endpoint issues
Resolve identity issues
Resolve collaboration issues
Resolve productivity issues
Respond to meeting room issues
Respond to collaboration issues
Provide white-glove support
Support executive meetings
Support executive presentations
Support executive travel readiness
Setup executive devices
Configure executive mobile devices
Handle sensitive information
Maintain confidentiality
How You'll Work.
Team & Collaboration
Partner with Security; Work with vendors; Work with service providers; Work with technology partners
Communication Scope
Written communication; Operational documentation; Runbooks
Process & Methodology
Project execution, Technical project planning, Technical project implementation, Technical project handoff
Full Job Description
About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. Location: Chicago, IL (Feastables Office) | On-site 4 days per week, Fridays remote. Build and scale identity systems while serving as the technology backbone for Feastables. Role Overview The Beast Industries IT team supports a fast-moving business environment where technology is expected to be reliable, secure, and scalable. This role combines identity and access management ownership, IT project execution, on-site support, and executive-facing technology partnership for the Feastables organization. Most of your time will focus on identity and access management initiatives across the company, with Okta serving as the primary area of ownership. You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed. The Role As Senior IT Support Engineer, you will own identity and access management operations and projects across the organization while serving as the primary IT presence for the Feastables Chicago office. The position is accountable for Okta administration, access l
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