Abridge
Healthcare
SeniorITEngineer
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“Senior IT Engineer at Abridge. Skills: Enterprise automation, API & Systems Integration, Identity & Access Management, Compliance Automation. Design, build, and maintain automation solutions. Reduce manual IT overhead”
What You'll Achieve.
Reduce manual IT overhead; Improve system reliability; Enforce compliance across the enterprise SaaS and application ecosystem; Deliver high-impact solutions at scale; Support SOC 2 and HIPAA audit requirements
Industry & Context.
What They're Looking For.
Must Have
5–8 years in IT Engineering, IT Apps Development, or a closely related discipline, Meaningful experience in enterprise automation, Proficient in Python or an equivalent modern scripting/programming language used for automation and backend logic, Working experience with REST, Ability to evaluate API documentation and build reliable integrations independently, Hands-on familiarity with administering and automating major enterprise SaaS platforms (Google Workspace, Slack, GitHub, Okta, or similar), Working knowledge of identity lifecycle management, SSO, SCIM provisioning, and RBAC concepts, Comfort querying and managing relational databases (SQL required), Familiarity with SOC 2 or HIPAA requirements as they relate to IT controls and access management, Able to clearly communicate technical work and trade-offs to both technical peers and non-technical stakeholders
Nice to Have
Experience with workflow automation platforms such as Workato, Zapier, Okta Workflows, or similar, Familiarity with IaC tooling (Terraform, Pulumi), Exposure to agentic AI frameworks or LLM-based automation tooling, Experience with JAMF, Fleet, or equivalent MDM/endpoint management platforms
What You'll Do.
and maintain automation solutions
Reduce manual IT overhead
Improve system reliability
Enforce compliance across the enterprise SaaS and application ecosystem
Execute on complex integration and workflow automation projects independently
Contribute to architectural decisions
Design and implement automated workflows for user provisioning/de-provisioning
onboarding/offboarding
and self-service IT processes
Build and maintain reliable integrations between enterprise systems using REST APIs
and event-driven patterns
Implement and maintain automated IAM processes
Automate ticket routing
and CMDB updates within the IT service management platform
Develop automated controls and evidence collection pipelines that support SOC 2 and HIPAA audit requirements
How You'll Work.
Team & Collaboration
Collaborate with the Staff Engineer and IT leadership; Actively participate in architecture and code reviews; Clearly communicate technical work and trade-offs to both technical peers and non-technical stakeholders
Communication Scope
Able to clearly communicate technical work and trade-offs to both technical peers and non-technical stakeholders
Full Job Description
ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As a Senior IT Engineer, you will design, build, and maintain automation solutions that reduce manual IT overhead, improve system reliability, and enforce compliance across the enterprise SaaS and application ecosystem. You will execute on complex integration and workflow automation projects independently, contribute to architectural decisions, and collaborate closely with the Staff Engineer and IT leadership to deliver high-impact solutions at scale. This role operates within a HIPAA-compliant, SOC 2-audited environment and requires a strong engineering foundation paired with practical experience in enterprise IT contexts. WHAT YOU'LL DO - SaaS & Workflow Automation: Design and implement automated workflows for user provisioning/de-provisioning, access management, onboarding/offboarding, and self-service IT processes across the core SaaS stack (Google Workspace, Slack, GitHub, Rippling, etc.). - AP
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