OneTrust

Technology

SeniorIT(Cloud)Engineer

$135–195k ~AI est. Chicago, Illinois, United States; Tel Aviv, Israel; United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior IT (Cloud) Engineer at OneTrust. Skills: AI enablement, Automation, Cloud operations. Serve as key engineer within IT Operations. Shape enterprise IT capabilities”

What You'll Achieve.

Improve employee experience; Reduce friction; Drive measurable outcomes

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Root cause analysis; Data-driven execution

What They're Looking For.

Must Have

Bachelor's degree in computer science, 7+ years of experience supporting enterprise IT systems, Deeply experienced managing endpoints at scale, Working knowledge of all OS environments (Mac & Windows), Hands-on with Azure, Microsoft 365, Azure Virtual Desktop, and Copilot capabilities, Proven ability to lead technical work in ambiguous, fast-moving, and incomplete problem spaces, Comfortable operating in highly regulated, security-focused environments

Nice to Have

Experience building automation using platforms such as Power Automate, Familiarity with AI copilots, LLM-enabled tooling, or AI-assisted operational workflows, Exposure to cloud-first enterprise IT architectures

What You'll Do.

Serve as key engineer within IT Operations

Shape enterprise IT capabilities

Design AI-enabled operational workflows

Implement AI-enabled operational workflows

Continuously improve AI-enabled operational workflows

Apply AI tooling to reduce manual toil

Accelerate troubleshooting

Improve service reliability

Lead technical initiatives

Execute technical initiatives

Provide Tier 3 support

Provide escalation-level support

Provide executive-level support

Use metrics to identify trends

Use telemetry to identify trends

Use AI-generated insights to identify trends

Inform continuous improvement

Mature enterprise Incident Management practices

Mature enterprise Problem Management practices

Mature enterprise Change Management practices

Mature enterprise Asset Management practices

Collaborate cross-functionally

Ensure solutions align with trust standards

Ensure solutions align with compliance standards

Ensure solutions align with scalability standards

Navigate shifting priorities

Navigate evolving requirements

Maintain operational stability

Champion experimentation

Champion responsible use of AI

How You'll Work.

Team & Collaboration

Partnering with IT Operations; Partnering with Security; Partnering with Privacy/GRC; Partnering with business stakeholders; Cross-functionally with Security; Cross-functionally with Privacy; Cross-functionally with GRC; Cross-functionally with Engineering; Cross-functionally with Business teams

Communication Scope

Executive support

Process & Methodology

Incident Management, Problem Management, Change Management, Asset Management

Full Job Description

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is seeking an IT Engineer, AI‑Enabled Operations to help evolve a modern, secure, and intelligent IT operating environment across a global, cloud‑first SaaS organization. This role is designed for a hands‑on technical leader who is passionate about applying AI and automation to real business and IT operational challenges while navigating ambiguity at scale. You will operate at the intersection of enterprise IT, AI enablement, and operational excellence, partnering closely with IT Operations, Security, Privacy/GRC, and business stakeholders to improve employee experience, reduce friction, and drive measurable outcomes through intelligent systems and data‑driven execution. This role is ideal for an engineer who thrives at the intersection of technology, AI, and operational impact, and who is excited to help shape how enterprise IT works in an AI‑enabled future. Your Mission Serve as a key engineer within IT Operations, shaping enterprise IT capabilities with an AI‑first, system‑agnostic mindset Design, implement, and continuously improve AI‑enabled operational workflows leveraging Microsoft Azure, Microsoft 365

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