SeniorITBusinessAnalyst

The IT Business Analyst plays a critical role in aligning business objectives with technology solutions, enabling effective decision-making and delivery of high-impact initiatives. This role contributes to optimizing business processes, improving system efficiency, and supporting successful project delivery across enterprise platforms. The position offers the opportunity to work closely with business and IT stakeholders to drive continuous improvement and innovation. You will play a key role in shaping and enhancing systems, workflows, and customer outcomes through data-driven insights and solution design. **Position Responsibilities:** * Partner with business stakeholders to understand objectives, challenges, and requirements * Analyze business processes and workflows to identify inefficiencies and improvement opportunities * Gather, document, and validate business and technical requirements * Evaluate existing systems and recommend technology solutions aligned with business needs * Act as a liaison between business and IT teams, translating requirements into technical solutions * Support implementation activities including solution design, testing, and user acceptance * Prioritize initiatives to ensure alignment with business strategy and project goals * Monitor implemented solutions and recommend enhancements for continuous improvement * Contribute to successful project delivery by ensuring solutions meet business expectations and technical standards * Define and monitor SLAs related to intake and customer satisfaction **Required Qualifications:** * Strong analytical and problem-solving skills * Experience in business process analysis and workflow optimization * Ability to translate complex business requirements into technical solutions * Experience working with cross-functional teams (business and IT stakeholders) * Strong communication, documentation, and stakeholder management skills * Understanding of enterprise systems, technologies, and system integration *