SeniorITBusinessAnalyst

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Senior IT Business Analyst will help support and improve critical business systems in a highly customized environment. This role requires someone who is comfortable learning how the business works today, asking good questions before jumping to solutions, and moving requests from intake to delivery. We are looking for someone who can support day-to-day business application needs, bring fresh ideas, and look for opportunities to simplify processes by using standard platform functionality where it makes sense. Strong written and verbal communication is essential, along with the ability to work well with business users, developers, and outside vendors. Key Responsibilities: Exceptional written and verbal communication skills, with the ability to ask the right questions, create clarity, document requirements thoroughly, and keep business users, development teams, and vendors aligned throughout delivery Engage with cross-functional business stakeholders (Finance, Operations, etc.) to elicit and clarify requirements through discussions, workshops, and process reviews. Develop deep understanding of current business processes and challenges, ensuring all perspectives are heard and documented. Approaches work with a clear Business Analysis plan, ensuring key information is captured, the right analysis and testing steps are completed, and solutions are validated against business intent before deployment, while adjusting the approach based on team capacity, timing, and available resources. Eager to learn new systems (e.g., ERP platforms, healthcare operations systems, and other business applications) and continuously improve proficiency; embraces change and quickly adapts to new challenges. Takes initiative and ownership of analysis deliverables, ensuring tasks move forward to completion. Support daily business system operation