CXG

Market Research

SeniorITBusinessAnalyst

$75–110k ~AI est. Tunis, Tunis, Tunisia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior IT Business Analyst at CXG. Skills: Business Analysis, Requirements Management, Team Leadership. Define scope for initiatives. Manage requirements gathering”

Industry & Context.

Market Research
Problems you'll solve

Issue resolution; Defect resolution

What They're Looking For.

Must Have

5 years in IT related field, 5 years in Business Analysis, Experience in Agile (SCRUM), Experience in project management tools, Technical background, Familiarity with development tools, Familiarity with REST APIs, Stakeholder Management, Resource Management, Team Management, Ability to work on own initiative, Mastering of English language

Nice to Have

MBA, Software Engineering + MBAs

What You'll Do.

Define scope for initiatives

Manage requirements gathering

Facilitate business workshops

Manage development backlog

Identify system integration points

Identify system dependencies

Develop high level solution proposals

Identify master data requirements

Identify reporting requirements

Identify access requirements

Identify provisioning requirements

Document requirements

Create business architecture diagrams

Create use case definitions

Create as-is process charts

Create to-be process charts

Create as-is flow charts

Create to-be flow charts

Act as Subject Matter Expert

Act as Product Liaison

Oversee application testing

Oversee quality assurance

Ensure performance standards

Ensure security standards

Ensure usability standards

Collaborate with QA teams

Support systems support specialist

Address business application questions

Address business application issues

Manage subject matter experts

Manage internal groups

Manage change management

How You'll Work.

Team & Collaboration

Across various departments; With Tech/Dev teams; With QA teams; With Product Manager; With Project Manager

Communication Scope

Written communication; Verbal communication

Process & Methodology

Agile, SCRUM, Project tracking, Roadmap development

Full Job Description

We are growing! We are currently looking to hire a **Senior IT Business Analyst** for our office in **Tunisia** where you will be based. **Who we are:** Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. **What you will be doing** You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager. The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve: * Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines. * Engage with colleagues across various departments to identify system integration points and dependencies, in addition to dev

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