Hover

Technology

SeniorITAdministrator

$129–160k San Francisco, California, United States; New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior IT Administrator at Hover. Skills: IT administration, Automation, Security operations, AI tooling. Handle in-person demands. Build internal tools”

What You'll Achieve.

Reduce manual IT workflows; Shrink SaaS footprint; Automate application provisioning; Generate executive-level narrative insights; Perform against SLA; Automate laptop collection; Automate asset tracking; Automate offboarding workflows; Detect SaaS system health interruptions; Support rapid IT remediation

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Root cause analysis; Data analysis; Identify patterns; Identify opportunities

Eligibility Requirements

Come into office 3x/week

What They're Looking For.

Must Have

Hands-on experience administering Okta, Hands-on experience administering Jamf, GitHub Enterprise administration experience, Demonstrated experience using AI coding assistants, Scripting/automation background, Working knowledge of SOC 2 Type II, Experience supporting security questionnaire processes, Experience supporting customer compliance requirements, Familiarity with Cisco networking fundamentals, Familiarity with Google Workspace administration, Familiarity with Jira, Familiarity with Slack, Ability to support Apple hardware, Written communication skills, Verbal communication skills, Proven ability to manage multiple workstreams independently, Background at pre-IPO tech companies

Nice to Have

Experience with Zero Trust network architecture, Experience with endpoint security strategy, Experience with Identity Governance Automation, Prior exposure to office build-outs, IT infrastructure coordination for office move

What You'll Do.

Handle in-person demands

Create micro-applications

Automate lifecycle workflows

Surface insights from data

Own security operations

Manage compliance responses

Establish customer-facing trust center

Manage Cisco Meraki network configurations

Develop custom integrations

Develop automation tools

Analyze operational data

Identify opportunities

Build security infrastructure

Support enterprise customers

Provide helpdesk support

Troubleshoot hardware

Ensure network reliability

Perform hands-on onboarding

Perform hands-on offboarding

Work closely with Workplace

Work closely with People Operations

Work closely with Executive Admins

Own project plans independently

Reduce manual IT workflows

Shrink SaaS footprint

Automate application provisioning

Generate executive-level narrative insights

Build scalable customer security response pipeline

Automate laptop collection

Automate asset tracking

Automate offboarding workflows

Integrate with lifecycle automation systems

Build alerting mechanisms

Detect SaaS system health interruptions

Support rapid IT remediation

Share ownership of day-to-day IT operations

Manage access management

Support new hire onboarding

Support departing employee offboarding

Administer GitHub Enterprise

Optimize GitHub Enterprise

Administer Google Workspace

Optimize Google Workspace

How You'll Work.

Team & Collaboration

Cross-functional teams; Work with Workplace; Work with People Operations; Work with Executive Admins

Communication Scope

Written communication; Verbal communication; Expectation-setting

Process & Methodology

Sprint-based environment, Project plans

Full Job Description

Hover helps people design, improve, and protect the properties they love. With proprietary AI built on over a decade of real property data, Hover answers age-old questions like “What will it look like?” and “What will it cost?” Homeowners, contractors, and insurance professionals rely on Hover to get fully measured, accurate, and interactive 3D models of any property — all from a smartphone scan in minutes. At Hover, we’re driven by curiosity, purpose, and a shared commitment to serving our customers, communities, and each other. We believe the best ideas come from diverse perspectives and are proud to cultivate an inclusive, high-performance culture that inspires growth, accountability, and excellence. Backed by leading investors like Google Ventures and Menlo Ventures, and trusted by industry leaders including Travelers, State Farm, and Nationwide — we’re redefining how people understand and interact with their spaces. Why Hover wants you: Most IT roles ask you to keep the lights on. This one asks you to rebuild what the lights run on. At Hover, the Senior IT Administrator is part operator, part engineer — someone who can handle the in-person demands of a busy office while carving out meaningful time to build the internal tools, automations, and integrations that make IT faster and smarter. You'll use AI coding assistants like Claude Code and Cursor to create micro-applications that shrink our SaaS footprint, automate lifecycle workflows, and surface insights from the data our systems already produce. At the same time, you'll own the security operations that our enterprise customers depend on: managing compliance responses, establishing a customer-facing trust center, and bringing SOC 2 rigor to how we operate. You’ll manage Cisco Meraki network configurations in support of both day-to-day office network needs and future office moves. You will contribute by: This role sits at the center of how Hover's internal technology works and how our employees experience it.

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