Skillsoft
SeniorInstructor
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“Senior Instructor at Skillsoft. Skills: Delivery of training courses, Sales support, Customer engagement. Deliver high quality education in accordance with vendor-specification, and to the quality standards documented in Global Knowledge's quality procedures.. Provide sales support where necessary.”
What You'll Achieve.
Ensure that Trainer/Instructor utilization meets or exceeds the company requirements.
Industry & Context.
Deliver courses at all Global Knowledge centers and customer sites when required.
What They're Looking For.
Must Have
Deliver training courses as specified by the course vendor and in accordance with the required quality standards as detailed in Global Knowledge’s quality procedures., Adhere to vendor-specific requirements including but not limited to obtain / renew certificates and following required examination and invigilation guidelines., Attain the required standards in transfer of technical skills and delivery techniques., Deliver courses at all Global Knowledge centers and customer sites when required., Manage the classroom to optimize training experience., Work closely with the designated scheduling manager to ensure that Trainer/Instructor utilization meets or exceeds the company requirements., Represent the Global Knowledge values, demonstrating a can do and positive attitude at all times., Establish, build and maintain positive relationships and communication channels with all operational team members., When not on our platform delivering training, you will work with sales and product management, providing sales support and customer engagement, respond to all operational, sales and customer requests within allotted time-scale and attend, where necessary vendor Train the Trainers and be prepared to redeliver to all full time employee Trainer/Instructors as and when required., Represent yourself and Global Knowledge at conference and CPD opportunities
Nice to Have
Practical experience of technical capabilities linked to accreditations, Vendor certifications with significant experience in a similar role
What You'll Do.
Deliver high quality education in accordance with vendor-specification
and to the quality standards documented in Global Knowledge's quality procedures.
Provide sales support where necessary.
Keep abreast of technology and industry changes and feedback delegate’s sales leads in a timely fashion.
Become qualified and authorized to deliver assigned training courses prior to first delivery
ensuring the appropriate vendor process is followed.
Deliver training courses as specified by the course vendor and in consultation with designated scheduling manager
as well as to the required quality standards as detailed in Global Knowledge’s quality procedures.
Adhere to vendor-specific requirements including but not limited to obtain / renew certificates and following required examination and invigilation guidelines.
Pursue agreed development plans and ensure that preparation time and team assessments are utilized to achieve these plans.
Attain the required standards in transfer of technical skills and delivery techniques.
Deliver courses at all Global Knowledge centers and customer sites when required.
Keep abreast of industry and vendor technology
exam and certification guidelines
distributing information to colleagues where applicable.
Provide sales support in the form of solutions design and customer visits.
Responsive to contact requests
information and customer enquiries.
Manage the classroom to optimize training experience.
Work closely with the designated scheduling manager to ensure that Trainer/Instructor utilization meets or exceeds the company requirements.
Represent the Global Knowledge values
demonstrating a can do and positive attitude at all times.
build and maintain positive relationships and communication channels with all operational team members.
When not on our platform delivering training
you will work with sales and product management
providing sales support and customer engagement
respond to all operational
sales and customer requests within allotted time-scale and attend
where necessary vendor Train the Trainers and be prepared to redeliver to all full time employee Trainer/Instructors as and when required.
Represent yourself and Global Knowledge at conference and CPD opportunities
How You'll Work.
Team & Collaboration
Establish, build and maintain positive relationships and communication channels with all operational team members.; Work closely with the designated scheduling manager to ensure that Trainer/Instructor utilization meets or exceeds the company requirements.; Distributing information to colleagues where applicable.
Communication Scope
Establish, build and maintain positive relationships and communication channels with all operational team members.; Responsive to contact requests, information and customer enquiries.
Process & Methodology
Project management, Ability to work under pressure and to deadlines
Full Job Description
At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Global Knowledge is seeking an experienced Senior Instructor to represent Global Knowledge whilst delivering high quality education in accordance with vendor-specification, and to the quality standards documented in Global Knowledge's quality procedures. As a Trainer/Instructor, you will have the opportunity to provide sales support where necessary, keep abreast of technology and industry changes and feedback delegate’s sales leads in a timely fashion. Responsibilities Become qualified and authorized to deliver assigned training courses prior to first delivery, ensuring the appropriate vendor process is followed. Deliver training courses as specified by the course vendor and in consultation with designated scheduling manager, as well as to the required quality standards as detailed in Global Knowledge’s quality procedures. Adhere to vendor-specific requirements including but not limited to obtain / renew certificates and following required examination and invigilation guidelines. Pursue agreed development plans and ensure that preparation time and team assessments are utilized to achieve these plans. Attain the required standards in transfer of technical skills and delivery techniques. Deliver courses at all Global Knowledge centers and customer sites when required. Keep abreast of industry and vendor technology, exam and certification guidelines, distributing information to colleagues where applicable. Provide sales support in the form of solutions design and customer visits. Responsive to contact requests, information and customer enquiries. Manage the classroom to optimize training experience. Work closely with the designated sch
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